Privacy Policy
Effective date: [2026/07/01]
Shalva (“we”, “our”, or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you use the Shalva mobile app and related services.
Information We Collect
We may collect the following information:
Account information such as your name, email address, and sign-in provider.
Profile information you choose to add, such as a profile photo.
App content you create, such as journal entries, mood check-ins, saved progress, and recovery preferences.
Purchase and subscription information, including subscription status and transaction records.
Support or contact messages you send to us.
Device and usage information needed to operate the app, improve performance, and maintain security.
How We Use Information
We use this information to:
Create and manage your account.
Provide app features and personalized content.
Process and verify subscriptions and purchases.
Save your progress and preferences.
Send important service messages.
Respond to support requests.
Improve app performance, security, and reliability.
Subscriptions and Purchases
Premium subscriptions are processed through the Apple App Store or Google Play Store. We do not directly store your full payment card details. Purchase verification may be handled by our backend to confirm subscription status and activate Premium access.
Information Sharing
We do not sell your personal information. We may share information only with:
Service providers that help us operate the app, such as authentication, hosting, analytics, or purchase verification providers.
Apple and Google for subscription processing and verification.
Law enforcement or other parties when required by law.
Data Retention
We keep your information for as long as needed to provide the app, meet legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data where applicable.
Security
We use reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure.
Children’s Privacy
Shalva is not intended for children under 13, and we do not knowingly collect personal information from children under 13.
Your Choices
Depending on your location, you may have rights to access, correct, delete, or restrict certain personal information. You can also contact us about subscription or account questions.
Contact Us
If you have questions about this Privacy Policy, contact us at:
Email: appshalva@gmail.com