Client Problem:

Despite being in a busy area, the shop wasn’t showing in local searches like “laptop repair near me.” No GMB profile optimization had been done. 

My Strategy:

• Claimed & fully optimized the Google Business Profile

• Added location-specific keywords, business hours, services & photos

• Encouraged client to collect and respond to reviews

• Posted weekly updates with images and offers

Performance & Results:

• Ranked in top 3 local pack within 21 days

• Received 75+ direct calls in one month

• 32 people requested directions through Google

• Click-through rate from Maps improved by 4x