# Setup Ai - Privacy Policy
Last updated: October 22, 2026
This Privacy Policy describes what data the Setup Ai mobile application (the "App", "we", "Setup Ai") collects, how it is used, and what rights you have. We collect a minimum of data, show no advertising, and do not sell data to third parties.
## 1. What Information Do We Collect?
**Information you provide.** The App requires no registration. If you contact us (for example, support), we receive your email address and the content of your message. This information is used only to respond to you and is not shared with third parties without your explicit consent.
**Automatically collected information.** While operating, the App communicates with our server. Server logs record: IP address, request time, the requested instrument (for example, "EURUSD"), interface language and access level. Analysis requests carry an anonymous customer identifier assigned by the RevenueCat subscription service. It does not contain your name, email address or phone number.
**Notifications.** If you allow notifications, the App sends our server the address used to deliver notifications to this device, the interface language, the anonymous customer identifier and the subscription state (trial, active, expired). This data is stored on our server and used only to send notifications. You can turn notifications off in your device settings.
**Usage statistics.** The App sends events about how it is used (for example, opening a screen, tapping a button, starting a subscription) together with a random identifier created when the App is installed, the interface language, and the App and operating system versions. The device advertising identifier (IDFA) is not used.
**Crash reports.** If the App crashes or an error occurs, it sends a report containing the error description, device model, operating system and App versions, interface language, the random installation identifier described under "Usage statistics", and the IP address the report came from. Your name, email address and other personal details are not included.
**Broker links.** When you tap a link to a broker or exchange, you are taken to its website. We do not share your data with them; their own privacy policy applies on their website.
**Payment information.** Subscriptions are paid through the Apple App Store. We do not receive or store your card details; Apple processes them under its own privacy policy. We receive the subscription state through the RevenueCat service.
## 2. How Do We Use Your Information?
We use data to: operate the App's features (compute the analysis you request, show quotes and the event calendar); send notifications if you allowed them, including about an upcoming charge and special subscription offers; improve the App based on usage statistics; keep the service stable and secure, and detect failures and abuse; respond to your inquiries. We do not use data for advertising.
## 3. What Legal Bases Do We Rely On?
We process data on the following bases: your consent (when you provide data yourself); performance of our agreement with you (operating the App's features); our legitimate interest (service stability and security); compliance with legal obligations. Processing is carried out in accordance with the Law of the Republic of Kazakhstan "On Personal Data and Its Protection". For users in the EEA, the UK and comparable jurisdictions, the corresponding bases provided by their law apply.
## 4. Do We Use Cookies and Tracking Technologies?
The App uses no cookies, device advertising identifier or advertising trackers, and does not track you across other companies' apps and websites. The random identifier described in Section 1 is used only for the App's usage statistics and crash reports.
## 5. Analytics
For usage statistics we use PostHog (servers in the EU). It receives the events described in Section 1, the random installation identifier, the anonymous customer identifier, the interface language, the App and operating system versions, and the IP address the request came from. PostHog processes this data on our behalf and does not use it for advertising.
## 6. Where Is Data Processed?
Our server is hosted with Hetzner in Finland; service data is stored in a Supabase database. Servers of the processors listed in Section 9 may be located outside the Republic of Kazakhstan (including in the USA and the EU). By using the App, you consent to such cross-border processing. The providers act solely as technical processors and acquire no right to use the data for their own purposes.
## 7. How Long Do We Keep Your Data?
Server logs are kept for the limited time needed to maintain the operation and security of the service, after which they are deleted or anonymized. Notification data, usage statistics and crash reports are kept while they are needed for those purposes. Support correspondence is kept while it is needed to resolve your matter or as required by law. Data that is no longer needed is deleted or anonymized.
## 8. Children's Privacy
The App is intended for persons 18 years of age or older and is not intended for children. We do not knowingly collect data from anyone under 18. If you become aware that a child has provided us with data, write to **setupaisupport@gmail.com** and we will delete it immediately.
## 9. What Information Do We Share and With Whom?
We do not sell or transfer personal data to advertisers, marketers or other external companies. Only processors acting on our instructions have access to data: Hetzner (server); Supabase (database); RevenueCat (subscription records); PostHog (usage statistics); Sentry (crash reports); Expo and Apple (notification delivery); an AI model provider (AI analysis: it receives only charts and market data for the instrument, without your personal data or identifiers); Apple (payment processing). Data may be disclosed upon a lawful request by authorized state bodies.
## 10. What Are Your Privacy Rights?
You have the right to: request access to your data; request its correction or deletion; restrict processing; withdraw previously given consent at any time. To do so, write to **setupaisupport@gmail.com**. If you believe your data is being processed unlawfully, you may file a complaint with the data protection authority of your country. Users in the EEA, the UK, Switzerland and Canada have the rights provided by the law of those jurisdictions.
## 11. Do We Make Updates to This Policy?
We may update this Policy from time to time; the current version is published with a revised "Last updated" date. We will notify you of significant changes through the App or by other available means.
## 12. How Can You Contact Us?
For any questions about data (access, correction, deletion, withdrawal of consent): **setupaisupport@gmail.com**