Servinera

**Last Updated: Dec 24th, 2022**

Thank you for using SERVINERA Services! This Privacy Policy explains what information we (Servinera Project) collect, how that information is used, under what circumstances we share information, and the choices you can make about that information. This Policy applies when you access SERVINERA through a mobile app.

**Information we collect**

1. Information you provide to us or allow others to provide to us

At various points in the SERVINERA experience, you may provide us with information about yourself. For example, when you create an account with SERVINERA, you provide us with personal information like your name, email address, and phone number. And if you place an order with SERVINERA, we collect information including your address, phone number and the details of your order.

If you log into the SERVINERA service through a third-party, both we and that third-party may receive some information about you through them. For example, if you choose to log into SERVINERA with your Facebook account, we may receive information such as your name, e-mail address and information about contacts. We may also offer social sharing tools (such as the Facebook “Like” button) that let you share actions on SERVINERA with other sites and vice versa. In those cases, the providers of those tools may receive information about you when you use those tools. You should check the privacy policies of these services and your settings there for more information.

2. Technical information about usage of SERVINERA

When you use the SERVINERA services, either through our

mobile app, we automatically receive some technical

information about the hardware and software that is being used.

**Tracking Technologies:**

**Log information:** When you use SERVINERA, our servers will record information about your usage of the service and information that is sent by your device. Log information can include things like the IP address of your device, app you are using, unique device identifiers, pages that you navigate to and links that you click, searches that you run on SERVINERA, and other ways you interact with the service. If you are logged into the SERVINERA service, this information is stored with your account information.

**How we use your information**

We may use the information we collect for various purposes, including to:

• Provide the SERVINERA service to you and to improve the quality of the service we’re able to offer and develop new services

• Allow your Providers (which means those that shop for and/or serve you, including our retail partner and their employees/agents where applicable or our third-party providers) to choose your items at a retailer site, deliver your items to you, and call or text you with any updates or problems

• Charge you for the purchase and delivery costs through one or more payment processing partners

• Offer you customized content (including advertising and promotions), such as prominently displaying items you purchase frequently.

• Understand how users interact with our service as a whole in order to test new features and improve SERVINERA for everyone.

• Provide customer service, respond to your communications and requests, and contact you about your use of SERVINERA

**What we share**

SERVINERA is an app that connects users with service providers who check the user’s technical issue to maintain, repair, shop for and deliver the accessories that users want. To facilitate the process, we need to share information about you and your order with the other parties who help enable the service. This includes, for example, the provider(s) who receive the order and come to inspect/assess your technical issue, and the payment processing partner(s) that we use to validate and charge your credit card. To be clear, only our payment processing partner(s) receive any credit card information.

We also share information under the following principles:

• With your consent or at your direction — We will share your information with entities outside of SERVINERA when we have your consent to do so or it is done at your direction. For example:

o If you invite friends to use SERVINERA through our referral program, we will share some information with the friends you invite like your name and picture.

• For external processing — We sometimes employ third parties outside of SERVINERA to process information on our behalf in compliance with this Privacy Policy and using other appropriate security and confidentiality measures.

• For legal purposes — We share your information when we believe that the disclosure is reasonably necessary to (a) comply with applicable laws, regulations, legal process, or requests from law enforcement or regulatory authorities, (b) prevent, detect, or otherwise handle fraud, security, or technical issues, and (c) protect the safety, rights, or property of any person, the public, or SERVINERA.

• On a non-personal or aggregate basis — We share information on both a non-personally identifying basis (including order details but not including credit card information) or an aggregate basis.

• For business purposes — We may share your information in connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company. We may also share your information between and among SERVINERA, and its current and future parents, affiliates, subsidiaries, and other companies under common control and ownership.

• All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

**Changes to this Policy**

This policy may change from time to time and any revised Policy will be posted at this page, so we encourage you to review it regularly. If we make changes, we will notify you by revising the date at the top of this Policy and, in some cases, we may provide you with additional notice (such as a notice on our homepage or sending you a notification or by email).

**Contact Information**

If you have any questions or comments about our Privacy Policy, contact us at servinera2021@gmail.com