Effective Date: 7/21/2025
App Name: Service
Developer/Company: NEXA-GROUP
Contact Email: info@nexa-group.net
1. Introduction
At NEXA-GROUP, we value your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application, Service. By using the app, you agree to the practices described in this policy.
2. Information We Collect
We collect the following types of user data:
a. Personal Information
- First and last name
- Username
- Email address
- Phone number
b. Location Data
- Approximate and precise location, used to provide relevant app features
- Location is processed ephemerally (used only in real-time and not stored)
c. Device Information
- Device ID and other identifiers
d. Messages
- In-app messages and email communication related to your account and app usage
3. How We Use Your Data
We use the collected data for:
- Creating and managing your account
- Sending important notifications and updates
- Enabling location-based features
- Ensuring security and preventing misuse
- Complying with legal obligations
4. Data Sharing
We do not sell your personal information. However, we share certain data with trusted third-party services to deliver core app functionality.
Third-party Services We Use:
Firebase (by Google)
- Purpose: Authentication, Messaging, Device Identification
- Firebase may collect data as a processor on our behalf
- Firebase Privacy Policy: https://firebase.google.com/support/privacy
5. User Control
- You can choose whether to allow location access. Some features may be limited if denied.
- You can request account deletion and data removal by contacting us at: info@nexa-group.net
6. Data Security
We take appropriate security measures to protect your data, including:
- SSL/TLS encryption for data in transit
- Secure authentication mechanisms
- Protection against unauthorized access
7. Children’s Privacy
Our app is not directed to children under 13. We do not knowingly collect data from children. If we become aware of data collected from a child, we will promptly delete it.
8. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted here, and continued use of the app implies acceptance of the changes.
9. Contact Us
For any questions, feedback, or data-related requests, please contact:
info@nexa-group.net