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List of frequently asked questions (FAQs)
List of frequently asked questions (FAQs)
This is a summary of the frequently asked questions (FAQs) & Policies that we have covered in our Terms & Conditions forms and information on our services.
This is a summary of the frequently asked questions (FAQs) & Policies that we have covered in our Terms & Conditions forms and information on our services.
Sendatu Wellness Client Services Policies
Sendatu Wellness Client Services Policies
NO SHOWS
We understand & ask that if you are unable to make your scheduled appointment time, due to emergencies or obligations for work or family, that you please notify Prismatique Maven immediately!
If NO COMMUNICATION and exceeding the Late between 30 - 45 minutes of appointments , according to the services is automatically CANCELLATIONS.
NB: Nail Enhancements & Lash Extensions after 30 minutes late is a automatic cancellation. For Nail Treatments such as pedicures & Manicures if you have not exceeded 45 minutes late , the procedure will be done as best in the remaining time.
It will be considered in our system as a NO - SHOW.
SHOW - NO Fees will be deducted from your service deposit and recorded in your customer file.
If you repeat this process two or three times, Prismatique Maven will refuse to accept your next appointment.
When you fail to show up for an appointment, we lose the opportunity to fill that time slot, and clients on our waiting list miss out on services.
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