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FAQ's

List of frequently asked questions (FAQs)

This is a summary of the frequently asked questions (FAQs) & Policies that we have covered in our Terms & Conditions forms and information on our services.

Sendatu Wellness Client Services Policies

Guarantees

QUALITY ASSURANCE GUARANTEE

We at Prismatique Maven exclusively utilize use high-quality brands .

Our Nail Care Treatments is our own Prisms Skin Care Brand.

Nail enhancements products Kupa Inc, Young Nails, Mia Secret, Swarovski, and more in nails.

Regular [Lacquer] polish is not guaranteed.

While Artisty Skin Care mainly for Facials and Medical Aesthetics treatment.

Our Lashes Features SoCo Lashes, Cammy Nguyen and more for Lashes.

We take pride in our abilities to keep you looking your best at all times. Our customer services retention, when combined with our after-care support, lasts much longer than our recommended refill or rebooking time lines.

Nail Enhancements

This is why we offer a 3-day guarantee for all nail services. Breaking, chipping, lifting, & peeling is rare but may occur in unique circumstances.

If this is the case, please make an appointment to return to our salon & allow us to make it right, without any additional charge.

Alloy charms, crystals, resin charms, and rhinestones nail art designs are known to be delicate and should be handled with care to avoid falling. We are confident that our application technique will last till your next appointment.

Lash Extension

This is why we offer a 3-day guarantee for all Lash extension services. Any Major Fall or removal request .

If this is the case, please make an appointment to return to our salon & allow us to make it right, without any additional charge.

We do not offer refunds under any circumstances.