Local Authority ALN Teams

Newport

Newport Inclusion team have set up a helpline for parents. It is manned by the Educational Psychologists and Teacher Advisor. It’s open 9-5pm (Monday to Friday) and the phone number is 01633 233696 or parents can email Inclusion.enquiries@newport.gov.uk and request support.

Torfaen

Torfaen County Borough Council: To access support, advice and guidance from the Inclusion Team and Educational Psychologists the general line number is 01495 742559 and the email address is additionallearningneeds@torfaen.gov.uk

Caerphilly

Educational Psychology Service Support Lines for parents and staff is open 9am-12pm - 01443 863207 & 12pm-3pm - 01443 864096

Monmouthshire

In Monmouthshire there is a parent help line provided by the Early Help Panel:

Monmouthshire Family Support Services - COVID-19 Advice Line is a temporary advice line for families Monday – Friday between the hours of 10am – 3pm. Telephone on 01633 644152 or 07970166975 and there is a WhatsApp group available. Or via email at EarlyHelpPanel@monmouthshire.gov.uk.

The panel coordinator will take the family enquiry and allocate a worker and an agreed a contact time. One of our experienced Family Support Workers will call the family back and offer a listening ear, support, advice or guidance. They are available for any involvement that may be appropriate via this route too as we link in with the Early Help coordinator.

See flyer below

Blaenau Gwent

Blaenau Gwent Educational Psychology Service (BG EPS) provide advice to help parents and carers in meeting the learning and wellbeing needs of their children. Parents and carers should contact them on this email:

bgeps@blaenau-gwent.gov.uk

and include a telephone contact and brief information about advice required. We will respond as soon as possible.

See flyer below