Seller Education Hub

Welcome to Makro Marketplace Training

Ready to grow your business and get the most out of selling on Makro Marketplace? Explore our upcoming training sessions designed to give you the knowledge, tools and practical guidance you need to succeed. From Marketplace Onboarding and FBM Training to Seller Masterclasses and Q&A sessions, there’s always an opportunity to learn, improve and stay up to date. Find a session that works for you, register and take the next step towards becoming a more successful Makro Marketplace seller!

Wednesday Onboarding Training

Onboarding Training is mandatory for all new Makro Marketplace sellers and is held weekly to ensure you have the knowledge and confidence to get started successfully. Attendance is required before creating and activating any new product listings on the Marketplace.

During the session, you’ll learn the essential requirements for selling on Makro Marketplace, including our seller policies, listing standards, product requirements, order fulfilment processes, compliance guidelines and key platform functionality. We’ll also highlight important best practices and platform enhancements to help you avoid common mistakes and set your business up for success from the start.

Please see training times below.

Seller Performance - 09:00am

Listings Management - 10:00am

Order Fulfillment - 11:30am

Fees and Payments - 12:05pm

Tuesday Fulfilled by Makro (FBM) Webinars

The Fulfilled by Makro training is designed to guide you through Makro’s order fulfillment process, showing how to leverage Makro’s logistics services to store and manage inventory, process orders, and handle shipping efficiently. By completing this program, you will gain the knowledge and skills needed to streamline order fulfillment, improve delivery performance, and provide a seamless experience for your customers. NB! Training is intended only for sellers who have completed the Onboarding Training and already have active listings on the Seller Portal.

FBM Training Schedule

Reduce Cancellation Rate - Support Session

If you’ve recently received a warning for a high cancellation rate, this session is designed to help you get back on track before further action is taken.

Join our focused monthly support session where we’ll share practical tips to reduce cancellations and improve order management. You’ll also have the opportunity to engage directly with our experts during a live Q&A.

Take action now to protect your business and continue growing successfully on Makro Marketplace.

Join us - 27 October

8th Oct

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15th Oct

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