Seagate products are run by firmware. Having the latest firmware can improve performance and or reliability of your product. Seagate recommends applying new firmware to enhance the performance and or reliability of your drive.


Like any software, firmware is improved over time and problems are also fixed. Many drive families have a couple of firmware releases during the life of the product. Please check the Download Finder regularly to determine if new firmware is available for your drive. As new firmware becomes available for other products we will make note of it there.

Until recently, firmware updates for typical desktop and laptop computers were difficult and somewhat risky. This situation, in part, was based on a lack of friendly firmware download tools and operating system limitations. This situation has improved and Seagate now offers firmware updates as a routine matter for the general support of your Seagate drive.


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tag_hash_107 If you are troubleshooting a system or operating system problem, you should not consider firmware updates until after exploring more typical troubleshooting steps like file system error checking and anti-virus scanning. Please use the following links and instructions below to determine if firmware is available for your product. If firmware is available, we recommend that you make a back up before running the actual update and that you read and follow all instructions, cautions and warnings that may be displayed.


 If the firmware upgrade installation instructions are not followed properly, the firmware upgrade could be data destructive and/or render your hard drive inoperable. As Seagate does not warrant the data on your drive, in addition to regular back-ups, your data should be backed up, if possible, before upgrading the drive firmware.


Firmware is defined as a computer program that is hard-coded into the hard drive and contains its basic operational storage programming. Another way to think of it is that firmware is a software middleman that allows your hardware to talk to software (i.e., Windows operating systems, etc). For a hard drive, firmware is a program that governs the behavior and factory settings, even the identity, of that drive. Any drive that comes out of the factory and is in use in a computer or server has firmware installed on it from the factory.

Performing a firmware update can be risky by itself even in the best of situations. For example, a power outage during a firmware update carries a very good possibility of ruining the drive. External, Serial ATA, and ATA drives are not designed for field firmware updates by end users.

Has anyone more insights what would be the benefit of upgrading this specific release? The drive has a lot of data stored on it, and I dont want to risk the failed FW upgrade wipes the whole content. Especially not, if the gain via the new firmware is meaningless or very minor or not affecting my usage conditions. And Yes, I know what a proper backup means.

I downloaded Seagate firmware to update my 16TB HDD Exos X16. The problem is, I am totally lost after that. The 'Readmefirst' file said I have to make bootable USB because Windows system do not tolerate firmware download to SATA while windows is running. So I made a bootable USB through SeaChest bootmaker tool, which was included in firmware extraction file, and boot it through BIOS. And then... it went to the 3rd picture. I had no idea about ID or password, and I had no idea how to exit from that status, so I rebooted.

During this move however errors started popping up. The disks where in the hot swap bays of my new server and connected to one of two LSI SAS2008 based cards running the newest 20.00.07.00 firmware. After migrating about 20TB of data I was left with the following:

Seemingly this had been going on for a while but recently someone from Seagate started replying to the topic and recently it was mentioned that new firmware was now available after which, combined with a Synology update, would re-enable the write cache and fix this issue on these drives.

Probably what you have been waiting for, this issue has been fixed in a new SC61 firmware that Seagate has released. All Seagate IronWolf 10TB drives I have ever received, even the examples I bought recently came with the SC60 firmware.

For myself I am now running for about a month with the new firmware and having done lots and lots of tests during that period not a single error has occurred anymore so I believe the new SC61 firmware fixes this issue for good. Also important, I have noticed no negative side affects regarding this new firmware, speed and everything else is still great!

As I mentioned before, I love these IronWolf drives in a lot of other regards (Speed, power usage, etc.) so I would still recommend them above other brands if you are looking for fast, reliable and cheap storage. If you are however experiencing these issues, make sure to apply the firmware update!

3) In your opinion, is it "safe" to continue buying Seagate drives (obviously after ensuring they're running an approved firmware version) or is it better to investigate the Western Digital drives - I'm just interested in opinions here.

Probably safe, though the last drive I bought was a Western Digital and I bought that because I needed to replace one of the Seagates that got bricked by the firmware bug before I could flash it (I have unbricked it since and have reflashed it and it appears to be running fine).

Unless the drives are acting up and causing problems I would not touch them. To even upgrade the firmware you will have to pull the drive out of the server and add it to a windows box OR have a CD-ROM drive installed in the server and boot from it to install the firmware.

2) If so, would that be the best approach to take to remedy the problem? I.e. first, identify all problem drives, download the firmware for each of the different drives so that's ready to go. Stop the array, and upgrade the firmware for all of the problem drives, one by one, slot them back into the server and then fire it up. Is that the best way to go?

I stopped my array and powered down the unRAID server, took my 1T drive out, put it in my HTPC. Updated the firmware via CD, put the drive back in the unRAID server, powered it back up and was good to go. No parity checks.... nothing.

I did the same thing, except after shutting down my unraid box I disconnected all the drives I did not want to risk flashing and then connected a CDROM drive to the motherboard IDE, removed the unraid USB flash drive and then booted the seagate firmware from the CDROM. I did a parity check before doing this. After flashing the one drive I removed the CDROM, reattached all the other drives, plugged the USB flash drive back in and booted the machine back into unRAID duty without any problems. I repeated this about a month later after unbricking my second seagate drive.

Just wanted to post back to say it all went well. I had to stop the array and upgrade the firmware of each of my 3 affected drives, but it all went well. The only hitch I found was that the firmware upgrade program didn't like it when the drive to be updated was attached via USB, so I had to open the side of my office PC, connect power and a SATA cable - and do it that way.

Forgive my ignorance, but as I have 11 of these drives - ST32000542AS - I'm wondering why the firmware upgrade is needed? What's been the issue with these? And does the issue relate to recent drives or older ones? (9 of mine are 12 months old, the other 2 are new.

I open the Seagate page, download the offered windows program to check

the firmware (Drive Detect), which promptly checks the internal hard

disk of the laptop. No way to tell it to test the external disk instead.

Not that I can see, anyway.

How would some one, wanting to upgrade a batch of bought disks, go about

patching them all? Would he need to install them internally, one by one,

perhaps installing Windows on each one previously to run the firmware

patcher? Seems daft to me.

In order the firmware update to work, the HD must be internally installed and perhaps be the only HD in the computer. For that purpose, I have a SATA cable + power delivery connected with one end to motherboard and to power supply, with the the other end looking slightly out of a PCI slot opening in the back of the computer. The SATA HD is connected to that connector, being outside of the case. Unfortunately, I have to open the case and disconnect all other HDs.

Running drivedetect it sees all disks, models, release, firmware, and

has a button to check if there are updates for each disk. It opens a

page that asks for your country, and then proceeds to check. It gave me

a page of information that basically said that there was no firmware

update for my disks - GOOD! 2351a5e196

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