1. Introduction SCREENDOG BORDER PROGRAMME LTD ("we," "our," or "us") operates the SCREENDOG mobile application and website (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. 2. Company Information Company Name: SCREENDOG BORDER PROGRAMME LTD Address: 12-14 Gloucester Street, BN1 4EW Brighton, England, United Kingdom Email: Contact@borderprogramme.online Phone: +44 7859 938063 Website: https://borderprogramme.online 3. Information We Collect 3.1 Information You Provide Contact details (name, email address, phone number) when you reach out to us for inquiries, bookings, or quotes Information submitted through contact forms or email communications Details related to production or equipment inquiries 3.2 Automatically Collected Information Device information (device type, operating system, unique device identifiers) Usage data (pages viewed, features used, time spent in the app) Log data (IP address, access times, app crashes) 3.3 Information from Third Parties We do not sell or purchase personal data from third parties. 4. How We Use Your Information We use the information we collect to: Respond to your inquiries about our products and services Process and manage bookings for equipment rentals or production services Improve and personalize the Service Send you updates about offers, new products, or services (only if you opt in) Maintain the security and functionality of the app Comply with legal obligations 5. Sharing of Information We do not sell, trade, or rent your personal information to third parties. We may share information with: Service providers who assist us in operating our app, website, and business (e.g., hosting providers) Legal authorities when required by law or to protect our rights, property, or safety 6. Third-Party Actions (Call & Email) Our app includes buttons that allow you to directly call or email SCREENDOG BORDER PROGRAMME LTD. These actions use your device's native phone or email application. We do not access, store, or monitor the content of these calls or emails. 7. Data Security We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. 8. Data Retention We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. 9. Your Rights Depending on your location, you may have the right to: Access the personal information we hold about you Request correction or deletion of your data Object to or restrict certain processing of your data Withdraw consent at any time (where processing is based on consent) To exercise any of these rights, please contact us at Contact@borderprogramme.online. 10. Children's Privacy Our Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately. 11. International Data Transfers As we operate in the United Kingdom, your information may be processed and stored in the UK. Where data is transferred outside the UK, we ensure appropriate safeguards are in place in accordance with applicable data protection laws. 12. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of the Service after changes constitutes acceptance of the revised policy. 13. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us: SCREENDOG BORDER PROGRAMME LTD 12-14 Gloucester Street, BN1 4EW Brighton, England, United Kingdom Email: Contact@borderprogramme.online Phone: +44 7859 938063 Website: https://borderprogramme.online