PRIVACY POLICY FOR SCROLLWELL
Effective Date: 07-06-2026
App Name: ScrollWell
Company: Lavandula Technologies Pvt Ltd
Email: business@lavandula.in
ScrollWell is a wellness-focused mobile application designed to help users relax, reduce stress, improve focus, support better sleep, and take mindful breaks through short guided cards, calming messages, relaxation music, and scroll-based wellness experiences.
This Privacy Policy explains how we collect, use, store, and protect information when you use ScrollWell.
1. INFORMATION WE COLLECT
ScrollWell may collect the following types of information depending on the features you use:
a. App Usage Information
We may collect basic usage information such as screens viewed inside the app, cards or wellness sessions opened, time spent using the app, app crashes, performance data, and feature interactions.
This helps us improve the app experience, fix bugs, and understand which wellness content users find helpful.
b. Device and Technical Information
We may collect limited technical data such as device model, operating system version, app version, language and region settings, anonymous device identifiers, crash logs, and diagnostic data.
This information is used to maintain app stability and improve performance.
c. Wellness Preferences
If the app allows users to choose categories such as Sleep, Focus, Anxiety Calm, Breathing, Dopamine Reset, Relaxation, or Overthinking Relief, we may store these preferences to personalize the app experience.
We do not use this information to diagnose, treat, or provide medical advice.
d. Account Information
If ScrollWell includes login, subscription, or cloud sync features in the future, we may collect account-related information such as name, email address, login identifier, and subscription status.
If ScrollWell does not currently require login, this section applies only when such features are introduced.
e. Payment Information
If ScrollWell offers premium content, subscriptions, or in-app purchases, payment processing will be handled by app store providers such as Google Play or Apple App Store.
We do not directly collect or store your credit card, debit card, UPI, or banking information.
2. INFORMATION WE DO NOT COLLECT
ScrollWell does not intentionally collect sensitive health records, medical diagnosis information, biometric data, precise location data, contacts, SMS, call logs, personal files, audio recordings from your microphone, photos, or videos from your device unless you explicitly provide them for a specific feature.
3. HOW WE USE YOUR INFORMATION
We may use collected information to provide and improve ScrollWell features, personalize relaxation, focus, sleep, and wellness content, analyze app performance and user engagement, fix bugs and technical issues, improve music, cards, and guided wellness flows, manage premium access or subscriptions if applicable, prevent misuse, and comply with legal and app store requirements.
4. THIRD-PARTY SERVICES
ScrollWell may use third-party services for analytics, crash reporting, ads, subscriptions, or app performance.
These may include services such as Google Firebase, Google Analytics for Firebase, Google AdMob, Google Play Billing, Apple App Store payment services, or crash reporting tools.
These third-party services may collect information according to their own privacy policies. We recommend reviewing their privacy policies for more details.
If ads are used in ScrollWell, advertising partners may collect advertising identifiers and usage data to show, measure, or improve ads, depending on your device settings and consent choices.
5. ADVERTISING
If ScrollWell displays ads, we may use advertising services such as Google AdMob.
Ads may be non-personalized ads, personalized ads where permitted and consented to, or rewarded ads if the app provides rewards or unlocks.
You can limit ad tracking or reset your advertising ID through your device settings.
6. CHILDREN’S PRIVACY
ScrollWell is intended for general wellness use and is not specifically directed at children under the age required by applicable laws.
We do not knowingly collect personal information from children without appropriate consent.
If you believe a child has provided personal information to us, please contact us at [your-email@example.com], and we will take appropriate steps to delete such information.
7. HEALTH AND WELLNESS DISCLAIMER
ScrollWell provides relaxation, mindfulness, sleep, breathing, focus, and wellness-related content for general well-being.
ScrollWell is not a medical app and does not provide medical advice, diagnosis, therapy, or treatment.
If you are experiencing severe stress, anxiety, depression, sleep disorders, or any medical or mental health condition, please consult a qualified healthcare professional.
8. DATA SHARING
We do not sell your personal information.
We may share limited information only with trusted third-party service providers that help operate the app, analytics or crash reporting providers to improve performance, advertising partners if ads are enabled, when required by law or legal process, or to protect the rights, safety, and security of users, the app, or the public.
9. DATA SECURITY
We take reasonable steps to protect your information from unauthorized access, loss, misuse, or alteration.
However, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
10. DATA RETENTION
We retain information only as long as necessary for the purposes described in this Privacy Policy, such as app improvement, analytics, legal compliance, or account management.
If you request deletion of your data, we will take reasonable steps to delete or anonymize your information, unless we are required to retain it for legal or legitimate business reasons.
11. YOUR PRIVACY CHOICES
Depending on your device and region, you may have rights to access your personal information, request correction of inaccurate information, request deletion of your data, withdraw consent, limit ad tracking, disable analytics or permissions where available, and uninstall the app to stop further data collection.
To make a privacy request, contact us at [your-email@example.com].
12. APP PERMISSIONS
ScrollWell may request only the permissions required for app functionality.
Possible permissions may include:
Internet access: Used to load content, analytics, ads, subscriptions, or app updates.
Notification permission: Used to send wellness reminders if enabled by the user.
Audio playback support: Used to play relaxation music, calming sounds, or guided audio.
We do not access sensitive permissions unless clearly required and explained inside the app.
13. INTERNATIONAL USERS
If you use ScrollWell from outside India, your information may be processed in countries where our service providers operate.
By using ScrollWell, you understand that your information may be transferred and processed outside your country of residence, subject to applicable privacy laws.
14. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time.
When we make changes, we will update the Effective Date at the top of this page.
Continued use of ScrollWell after changes means you accept the updated Privacy Policy.
15. CONTACT US
If you have any questions, concerns, or requests regarding this Privacy Policy, contact us at:
Company: Lavandula Technologies Pvt Ltd
Email: business@lavandula.in
Address: Tamilnadu, India