Serving as a director of product documentation and training, I worked with product managers, developers, designers, testers, trainers and help desk personnel to achieve the goal of appropriate, accurate and timely delivery of high-quality technical and user documentation and courseware for the axe family of products, including DevTools, Auditor and Monitor. In doing so, I helped contribute to the software being chosen by Microsoft, Google, development and testing teams everywhere, and to become the world’s leading digital accessibility toolkit.