Scandinavian Airlines CPH Terminal +1-888-839-0502
Scandinavian Airlines CPH Terminal +1-888-839-0502
Whether you're flying to a Scandinavian capital, heading on a long-haul journey, or connecting through one of Europe’s busiest hubs, the Scandinavian Airlines CPH Terminal at Copenhagen Airport offers an efficient, modern, and passenger-friendly experience. This comprehensive guide explores everything you need to know about traveling with Scandinavian Airlines at CPH Terminal, including check-in options, baggage policies, lounges, flight information, and customer support services.
Scandinavian Airlines (SAS) is the flag carrier of Denmark, Sweden, and Norway, and Copenhagen Airport (CPH) serves as its primary hub. Located just 8 km from Copenhagen’s city center, CPH is the main operational base for SAS and a central transit point for millions of passengers annually. Operating out of Terminal 3, Scandinavian Airlines CPH Terminal is where travelers can expect high efficiency, Scandinavian design, and seamless services from curb to gate. The terminal is well-organized with clear signage, multilingual assistance, and modern amenities that cater to both short- and long-haul passengers.
SAS exclusively operates from Terminal 3 at Copenhagen Airport. This terminal handles both Schengen and non-Schengen flights, and it's directly connected to the airport's train station, metro line, and parking facilities. Terminal 3 features a single large check-in area, central security screening, extensive retail and dining outlets, and comfortable passenger lounges. Whether you're departing, arriving, or connecting, Scandinavian Airlines at CPH Terminal ensures a smooth and efficient journey.
Passengers flying with SAS have access to a range of convenient check-in options at Terminal 3.
Online check-in is available from 30 hours before departure via the SAS website or mobile app. This allows you to select seats, add baggage, and download your mobile boarding pass.
Located throughout Terminal 3, SAS self-service kiosks let you print boarding passes and baggage tags quickly and efficiently, reducing wait times at the counter.
For passengers requiring personal assistance or checking in special items, the SAS staffed check-in counters are available. Business Class travelers, Star Alliance Gold members, and Euro Bonus frequent flyers have access to dedicated priority counters for faster processing.The Scandinavian Airlines CPH Terminal is designed to reduce congestion, making the check-in experience both fast and comfortable for all travelers.
SAS offers generous baggage allowances based on travel class and fare type.
Economy: 1 cabin bag (up to 8 kg) + 1 personal item
SAS Plus/Business: 2 cabin bags (up to 8 kg each) + 1 personal item
SAS Go: Optional paid checked bag
SAS Plus: 1 or 2 checked bags included (up to 23 kg each)
SAS Business: 2 checked bags (up to 32 kg each)
At the Scandinavian Airlines at CPH Terminal, designated baggage drop-off counters are available for passengers who’ve checked in online. For oversized luggage or special items like sports gear or instruments, SAS staff at the counter provide assistance and guidance.
If your baggage is delayed or lost, SAS offers baggage claim support and real-time tracking through their mobile app and customer service desk in Terminal 3.
Staying informed about your flight is easy at the Scandinavian Airlines CPH Terminal. Terminal 3 is equipped with large, real-time digital displays that show updated departure gates, boarding calls, and delays.
In addition, SAS passengers can:
Receive push notifications via the SAS mobile app
Use automated email or SMS alerts for schedule changes
Get real-time flight updates from the airport’s website or information kiosks
Boarding for most SAS flights begins 30–40 minutes before departure, with clear audio announcements and visual guidance throughout the terminal. Business Class and elite passengers receive priority boarding privileges for a more relaxed boarding experience.
The SAS customer service desks at Terminal 3 are staffed by multilingual representatives ready to assist with:
Booking changes or cancellations
Flight rebookings due to delays or disruptions
Lounge access queries
Baggage claims or compensation
Travel documentation issues
There are also dedicated support counters for unaccompanied minors, passengers with disabilities, and those requiring medical assistance.
For digital convenience, SAS offers 24/7 support via:
The SAS mobile app (live chat and flight tools)
Email and call center options
Online self-service tools
Whether you’re dealing with a last-minute flight change or need special assistance, Scandinavian Airlines at CPH Terminal ensures passengers are supported at every stage of travel.
One of the standout features of Scandinavian Airlines CPH Terminal is the premium lounge experience. SAS operates two lounges in Terminal 3:
Offers:
Comfortable seating with tarmac views
Complimentary snacks, hot meals, coffee, and alcoholic beverages
High-speed Wi-Fi and workstations
Newspapers and magazines
Includes all regular lounge services, plus:
A more exclusive setting with extra privacy
Dedicated buffet options
Private showers and rest areas
The lounges are located past security near the international gates, making them ideal for both business and leisure travelers seeking a premium pre-flight experience.
While waiting for your flight, enjoy a wide variety of restaurants, cafés, and duty-free stores at Scandinavian Airlines CPH Terminal.
Lagkagehuset – Popular Danish bakery with sandwiches and pastries
Joe & The Juice – Smoothies, juices, and healthy meals
Mikkeller Bar – Local craft beer and gourmet snacks
O’Learys Sports Bar – International menu and sports streaming
Duty-Free – Perfumes, cosmetics, liquor, and chocolates
Fashion Retail – Hugo Boss, Lego, Victoria’s Secret
Travel Essentials – Magazines, electronics, snacks, and souvenirs
All retail areas are located past security, ensuring you can shop and dine without missing boarding announcements.
The Scandinavian Airlines CPH Terminal is easily accessible via several modes of transport:
The M2 metro line runs directly from Copenhagen city center to the airport in just 15 minutes, with a station connected to Terminal 3.
CPH Airport’s train station is located beneath Terminal 3, offering regional and international rail connections, including direct trains to Sweden.
City buses and long-distance coaches stop outside Terminal 3, while taxis and ride-sharing services have dedicated pickup points near the arrivals area.
Short- and long-term parking facilities are available within walking distance of the terminal, with premium zones for Business Class travelers.
To make the most of your experience at the Scandinavian Airlines CPH Terminal, keep these tips in mind:
Arrive 2 hours early for European flights; 3 hours for long-haul
Use online check-in and mobile boarding passes to skip queues
Label your baggage inside and out
Download the SAS mobile app for real-time flight updates
Don’t miss out on SAS Lounge access if you’re eligible
Explore CPH’s renowned dining and duty-free before boarding
The Scandinavian Airlines CPH Terminal at Copenhagen Airport is a model of efficiency, comfort, and modern travel. Whether you're flying across the Nordics, connecting to Asia or North America, r exploring Denmark, Scandinavian Airlines at CPH Terminal ensures a premium travel experience .From fast check-in and generous baggage policies to luxury lounges and real-time support, SAS makes your journey through CPH smooth and enjoyable. Choose SAS and Copenhagen Airport for a Scandinavian-standard travel experience—clean, convenient, and confidently connected.