Q: What is SaveTik?
A: SaveTik is a mobile application that allows you to download and organize TikTok videos for personal use.
Q: Is SaveTik free?
A: SaveTik offers both free and premium versions. Free users can download up to 5 videos per day and create up to 5 collections. Premium users get unlimited downloads and collections.
Q: How do I download a video?
A: Simply copy the TikTok video URL and paste it into SaveTik. The app will download the video to your device.
Q: Why can't I download a video?
A: Make sure you have:
A stable internet connection
Sufficient storage space on your device
A valid TikTok video URL
Not exceeded daily limits (for free users)
Q: Videos won't play after downloading
A: Try:
Checking if the video file exists
Restarting the app
Re-downloading the video
Ensuring your device has sufficient storage
Q: App crashes or freezes
A: Try:
Force closing and reopening the app
Restarting your device
Updating to the latest version
Clearing app cache
Q: How do I upgrade to Premium?
A: Tap the "Upgrade" button in the app or go to Settings > Premium to view subscription options.
Q: How do I cancel my subscription?
A: Go to your device's Settings > iTunes & App Store > Apple ID > Subscriptions, then cancel SaveTik Premium.
Q: I'm having billing issues
A: For billing issues, contact Apple Support or email us at support@savetik.app with your receipt.
Q: Is it legal to download TikTok videos?
A: You should only download videos you have permission to use. Respect creators' intellectual property rights.
Q: Do you store my downloaded videos?
A: No, all videos are stored locally on your device. We don't store your personal videos on our servers.
If you couldn't find the answer to your question, please contact us:
Email: support@savetik.app
Response Time: We typically respond within 24 hours
When contacting support, please include:
Your device model and iOS version
App version
Detailed description of the issue
Screenshots if applicable
Found a bug? Help us improve SaveTik by reporting it:
Email: bugs@savetik.app
Please include:
Steps to reproduce the issue
Expected vs actual behavior
Device information
Screenshots or screen recordings
Have an idea for a new feature? We'd love to hear it:
Email: feedback@savetik.app
Rate and review SaveTik on the App Store to help other users discover our app!
SaveTik Team
Version 1.0