Conduct competitor research, including seeking and analyzing competitor marketing and sales materials
Utilize strong writing skills to create blog posts, white papers, webinars, case studies, and other product marketing collateral
Seek customer insights and stories to develop, implement, and manage testimonial and referral programs
Work with marketing, tech, and sales to help write and present product roadmaps
Glean applicable insights from online and customer data
Lead development of communication tools and collateral to promote new features, functionality, and services to both prospects and existing customers
Develop and maintain ongoing knowledge and mastery of buyer/customer profiles
Organize and host client meetings and forums to evangelize new products and gather feedback
Provide the sales and marketing teams with the strategic messaging necessary to create proposal templates, presentations, data sheets, website content, pitches, and other collateral
Communicate performance metrics to key executive stakeholders throughout the organization
Partner with engineering leadership to find a balance between to-market speed and value
Act as an internal and external expert in product knowledge and implementation
Deliver an ongoing stream of product innovations that improve KPIs related to the scale, scope, frequency, and reliability of revenue to drive major business decisions