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The online survey also includes broader questions asked to both gamblers and non-gamblers about wider gambling issues. Some questions are asked on a quarterly basis, biannually, annually or in a succession of monthly dip surveys depending on the nature of the questions. Some are generated on an ad-hoc basis in response to changes in trends observed through either the telephone survey or the core online survey, satta king or in line with emerging issues in the gambling industry. Included for the first time in this report is data covering:

• Awareness and use of self-exclusion and gambling management tools

• Use and understanding of terms and conditions

• Advertising and social media

• Social gaming The survey has also been used to enhance our understanding of public opinions towards the gambling industry and topical issues, which is incorporated into the following section on consumer perceptions and attitudes