Privacy Policy

Privacy Policy :

Welcome to the official mobile app of sarvadnya-multistate, Ahmednagar . We value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data when you use our app.

Data We Collect

Personal Data

 We may collect the following information:

• Full name, mobile number, email, and other registration details

• Profile photo (only with your permission)

• Location data (when required for features like ATM finder)

• Device and browser information (IP address, browser type)

Anonymous Data

 Includes data that does not directly identify you, such as:

• Browser type

• Device details

• General demographic and usage statistics

How We Use and Protect Your Data

• All data is encrypted during both storage and transmission using secure protocols such as HTTPS.

• Login and transaction PINs are generated and stored securely.

• Sensitive data like names and account numbers are never exposed within the app interface.

• Personal information is used to provide, personalize, and improve our services.

• Profile photos are used for user identification and a personalized experience.

• Contact information is used internally for notifications and product updates.

Data Retention

Your data is retained:

• As long as necessary for service delivery, regulatory compliance, or legal purposes

• For legitimate interests such as fraud prevention or responding to regulatory inquiries

• Once no longer needed, the data is deleted, anonymized, or securely destroyed

Third-Party Services

• Our app may integrate with third-party services such as payment gateways, analytics, or Firebase.

• These services are governed by their own privacy policies and terms.

• We are not responsible for any issues that may arise from your use of third-party services.

App Permissions

To ensure full functionality, the app may request access to:

• Location – To detect nearby ATMs

• Internet/Network – To enable banking features

• Camera – To scan QR codes for transactions

• Storage Access – To download and view PDF account statements

• Notifications – To alert users about updates, transactions, or offers

User Registration & Login

• Users register using their mobile number.

• Personal details are collected in compliance with banking regulations.

• User identity is securely verified to protect accounts and prevent unauthorized access.

Transactions & Payments

• The app supports fund transfers, recharges, bill payments, and insurance payments.

• All banking details and transactions are handled using secure, industry-standard protocols.

• Your financial data is encrypted and processed with utmost confidentiality.

Firebase Usage

Firebase is used to securely send important alerts and app update notifications to users.

Data Security

• All sensitive data exchanges are encrypted.

• Personal and account details are never displayed openly.

• Content is dynamically generated and shown only to authenticated users.

Children’s Privacy

• This app is not intended for children under the age of 13.

• We do not knowingly collect personal data from minors.

• If such data is identified, it will be deleted immediately.

• Parents or guardians may contact us for further assistance.

Policy Updates

• We may update this Privacy Policy periodically.

• Changes will be published in-app along with the revised effective date.

• Continued use of the app after updates constitutes your acceptance of the new policy.

Contact Us

If you have any questions, feedback, or concerns regarding this Privacy Policy, please contact us:

 Email: sarvadnyaheadoffice@gmail.com