Thank you for choosing SandSync ("SandSync," "we," "our," or "us"). We believe that trust is built on transparency. This Privacy Policy explains how we collect, use, disclose, retain, and safeguard information when you use the SandSync mobile application, website, and related online services (collectively, the "Platform").
This Policy also explains your choices regarding your personal information and the rights that may be available to you under applicable privacy laws.
By accessing or using SandSync, you acknowledge that you have read this Privacy Policy and understand our data handling practices.
This Privacy Policy applies to anyone who:
Creates a SandSync account;
Browses or interacts with our Platform;
Publishes content through SandSync;
Contacts our customer support team;
Participates in promotions, surveys, or community activities;
Uses any feature provided through the Platform.
This Policy does not govern information collected by third-party websites, applications, or services that are not owned or controlled by SandSync.
The information we collect depends on how you use SandSync.
When you register or interact with the Platform, you may voluntarily provide information including:
Username
Display name
Email address
Mobile phone number
Password
Profile photograph
Biography
Country or region
Date of birth
Language preferences
You may also voluntarily provide additional profile details through your account settings.
SandSync allows users to communicate and share information with others.
Examples include:
Posts
Photos
Videos
Comments
Direct messages
Voice recordings
Community discussions
Profile updates
User feedback
You control what information you choose to publish.
To operate the Platform efficiently, we may automatically collect technical information such as:
Device manufacturer
Device model
Operating system
Operating system version
Device language
Network type
Time zone
Application version
When you interact with SandSync, we may collect information regarding:
Pages visited
Features used
Time spent within the Platform
Search activity
Interaction history
Notification preferences
Error reports
Performance diagnostics
Depending on your device settings and permissions, we may process:
Approximate location
Country
Region
Time zone
Precise location information is collected only after obtaining the necessary permission from you.
We may receive limited information from:
Identity verification providers
Authentication providers (such as Apple Sign In)
Analytics providers
Fraud prevention services
Business partners where legally permitted
We use information for purposes that include:
Including:
Creating user accounts
Authenticating users
Delivering requested features
Synchronizing user settings
Enabling communication
We use information to:
Personalize recommendations
Improve navigation
Optimize system performance
Develop new features
Measure product quality
Information may be processed to:
Detect abusive behavior
Prevent fraud
Enforce community standards
Protect users from malicious activity
Maintain platform integrity
We may contact you regarding:
Security notifications
Account updates
Customer support
Product announcements
Changes to policies
Where required by law, promotional communications are sent only with appropriate consent.
We may process information to:
Comply with legal obligations
Respond to lawful requests
Defend legal claims
Exercise legal rights
Prevent unlawful conduct
Where applicable, SandSync processes personal information based on one or more of the following legal grounds:
Your consent
Performance of a contract
Compliance with legal obligations
Legitimate business interests
Protection of vital interests
SandSync does not sell your personal information in exchange for monetary compensation.
We may disclose information in limited circumstances.
Information that you intentionally publish may be visible to other users according to your privacy settings.
We work with trusted vendors who assist us with:
Cloud infrastructure
Data storage
Customer support
Security monitoring
Payment processing
Analytics
Content moderation
These providers process information only under contractual obligations that require appropriate security measures.
Information may be disclosed when reasonably necessary to:
Comply with applicable law
Respond to legal requests
Protect public safety
Prevent fraud
Enforce agreements
If SandSync undergoes a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, personal information may be transferred as part of the transaction.
Many features of SandSync are designed for social interaction.
Information you choose to publish publicly—including profile information, posts, comments, and media—may be viewed, copied, or shared by other users.
Please consider carefully what you choose to make publicly available.
We retain information only for as long as reasonably necessary to:
Operate the Platform;
Provide requested services;
Resolve disputes;
Enforce agreements;
Meet legal and regulatory obligations.
When information is no longer required, it is securely deleted, anonymized, or otherwise rendered non-identifiable where appropriate.
We maintain administrative, organizational, and technical safeguards designed to protect personal information.
These safeguards may include:
Encryption during transmission;
Access controls;
Authentication procedures;
Security monitoring;
Vulnerability testing;
Employee confidentiality obligations.
Although we strive to protect your information, no method of transmission or storage is completely secure.
You may be able to:
Update your profile information;
Modify privacy settings;
Change notification preferences;
Download certain account information where available;
Request deletion of your account.
Requests may require verification before being processed.
Depending on applicable law, you may have rights including:
Access your personal information;
Correct inaccurate information;
Delete eligible information;
Restrict processing;
Object to certain processing;
Withdraw consent;
Receive information in a portable format.
To exercise these rights, please contact us using the information provided below.
Residents of California may have rights under applicable law to:
Know what categories of information are collected;
Request deletion of eligible information;
Request correction of inaccurate information;
Receive information regarding data disclosures;
Limit certain processing of sensitive information where applicable.
We will not unlawfully discriminate against individuals who exercise applicable privacy rights.
Individuals located in the European Economic Area, the United Kingdom, Switzerland, and other jurisdictions with comparable privacy laws may have additional statutory rights.
Where required, SandSync implements appropriate safeguards for international data transfers, including recognized contractual mechanisms.
SandSync is intended for users who meet the minimum age required by applicable law.
We do not knowingly collect personal information from children who are not legally permitted to use the Platform.
If we become aware that personal information has been collected from a child in violation of applicable law, we will take reasonable steps to delete the information.
Parents or legal guardians who believe a child has provided personal information may contact us.
SandSync may use cookies, software development kits (SDKs), local storage, and comparable technologies to:
Remember preferences;
Improve security;
Measure performance;
Analyze usage patterns;
Maintain platform functionality.
You may manage certain technologies through your browser or device settings.
The Platform may contain links to third-party websites or integrate third-party services.
These third parties maintain independent privacy practices.
SandSync is not responsible for their content, policies, or practices.
Because SandSync operates globally, information may be processed in countries other than the country in which it was originally collected.
Where required by applicable law, appropriate legal safeguards are implemented for such transfers.
We may revise this Privacy Policy from time to time.
When material changes are made, we may provide notice through:
The application;
Our website;
Email notifications where appropriate.
The revised version becomes effective on the date indicated at the beginning of this Policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
SandSync Privacy Office
Email: miaohongyu6870@163.com
Certain features of SandSync may require access to device capabilities, including:
Camera
Microphone
Photo library
Contacts (only if you choose to use contact discovery features)
Notifications
Location (only for location-based features)
Permission requests are presented before access is granted. You may revoke permissions at any time through your device settings, although some features may no longer function as intended.