Sanatani Sathi (BhaktiVerse)
Effective Date: 26 June 2026
Last Updated: 26 June 2026
Sanatani Sathi (“App”, “we”, “our”, or “us”) is a Hindu spiritual and devotional mobile application developed and operated by PanchCraft. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you use the Sanatani Sathi app and related services.
By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.
App Name: Sanatani Sathi (BhaktiVerse)
Developer / Company: PanchCraft
Support Email: sidharthalalit@gmail.com
If you have any privacy-related questions or requests, you can contact us using the details above.
This Privacy Policy applies to your use of:
the Sanatani Sathi mobile application,
our related content, devotional services, and in-app features,
any associated support or communications operated by us in connection with the App.
This Privacy Policy does not apply to third-party websites, platforms, or services that may be linked inside the App.
Depending on how you use the App, we may collect the following categories of information:
Full name or display name
Email address
Profile photo (if provided through Google Sign-In or user profile)
Phone number (if you choose to add it)
City
Pincode / postal code
User ID / account identifier
Language preference
Notification preferences
Saved devotional preferences such as favorites and selected content
Favorite mantras, aartis, wallpapers, and ringtones
Quiz progress and scores
Daily streaks / “Days Active”
Punya Points and related engagement records
Alarm/reminder settings you configure inside the App
Feedback, support requests, or messages you send to us
Device model
Operating system and version
App version
Language and locale settings
Device identifiers or app instance identifiers
Crash logs, diagnostics, and performance data
Push notification token / Firebase Cloud Messaging token
Security and abuse-prevention signals (for example, App Check or device/app integrity verification data)
Screens viewed and interactions within the App
Feature usage (for example, mantra playback, wallpaper browsing, ringtone interactions, quiz participation)
Session activity and app engagement events
General performance, diagnostics, and analytics events
Timestamp-based activity needed to maintain streaks, reminders, and Punya Point logic
If you sign in using Google Sign-In, we may receive certain account information from Google, such as:
Your name
Email address
Profile image
Google account identifier, as permitted by Google and your account settings
We may also receive technical information from integrated third-party services such as Firebase or Supabase that help us operate the App.
Depending on the features you use, the App may access or process files or media in limited ways, such as when:
you download wallpapers,
save devotional images,
set or download ringtones,
access content you choose to store on your device.
We do not claim ownership over personal files stored on your device. Access is intended only to provide the feature you requested.
We use your information to operate, improve, personalize, and secure the App. Specifically, we may use your information to:
Create and manage your account
Authenticate users through Google Sign-In or other login methods
Display your profile and devotional activity
Show mantras, aartis, stories, wallpapers, ringtones, and quiz content
Save your favorites, bookmarks, preferences, and devotional progress
Track streaks, engagement, and Punya Points
Enable daily reminders, spiritual alarms, and notification settings
Sync your data across sessions and devices where applicable
Show relevant devotional content, featured stories, mantra of the day, and aarti of the day
Remember your language preferences and settings
Improve your home screen experience and content recommendations within the App
Understand how users interact with the App
Improve features, stability, design, and performance
Diagnose bugs, crashes, errors, and service issues
Measure engagement and usage patterns
Protect the App, users, and backend systems from abuse, spam, fraud, unauthorized access, or misuse
Verify app integrity and security using tools such as Firebase App Check or similar systems
Enforce our Terms & Conditions and internal moderation rules
Comply with applicable legal obligations
Send service-related messages, updates, devotional reminders, and notifications that you opt into
Respond to support requests, feedback, or account-related inquiries
We do not sell your personal data.
We may share limited information only in the following circumstances:
We may share data with trusted third-party service providers who help us operate the App, such as:
Supabase – authentication, backend database, cloud services, and app data storage
Google Firebase – analytics, cloud messaging / push notifications, app integrity/security tools, crash diagnostics, and performance monitoring
Google Sign-In / Google services – authentication and account sign-in functionality
These providers may process data under their own terms and privacy policies, but only to the extent needed to provide services to us.
We may disclose information if required to:
comply with applicable law, legal process, or governmental request,
enforce our terms, policies, or rights,
investigate fraud, abuse, or security incidents,
protect the rights, safety, and property of our users, the public, or our business.
If the App, developer account, or business is merged, acquired, reorganized, or sold, user information may be transferred as part of that transaction, subject to applicable law and appropriate safeguards.
The App may use third-party tools and SDKs, including but not limited to:
Supabase
Google Sign-In
Firebase Analytics
Firebase Cloud Messaging (Push Notifications)
Firebase App Check
Firebase Crash / performance-related services, if enabled
These third parties may collect, receive, or process certain technical and usage data as needed to provide their services.
Sanatani Sathi may send devotional reminders, daily spiritual alerts, app updates, and feature notifications if you enable them.
These may include:
daily mantra or aarti reminders,
Brahma Muhurta or spiritual alarm reminders,
streak reminders,
devotional engagement prompts,
feature or app updates.
You can manage or disable notifications:
in the App settings, and/or
in your device settings.
To provide gamified devotional experiences, the App may store and process:
daily activity timestamps,
streak counts,
Punya Points balance,
interactions with content such as mantras, aartis, stories, wallpapers, and quizzes.
This information is used solely to provide in-app devotional engagement features, maintain progress, and improve user experience.
Punya Points are virtual in-app engagement points and do not represent legal tender, banked value, or guaranteed monetary value unless expressly stated otherwise inside the App.
Sanatani Sathi is a devotional and spiritual content application intended for a general audience unless otherwise specified in the Play Console target audience settings.
We do not knowingly collect personal information from children in violation of applicable law. If you believe that a child has provided personal information to us without appropriate consent where required, please contact us so that we can review and delete such information where appropriate.
We retain information for as long as reasonably necessary to:
provide and maintain the App,
manage your account,
preserve devotional progress, streaks, favorites, and settings,
comply with legal, tax, accounting, dispute, security, and enforcement obligations,
detect and prevent fraud or abuse.
If you request account deletion, we will delete or anonymize your personal data within a reasonable period, except where we must retain certain information for legal, security, fraud prevention, backup, or legitimate business reasons.
You may request deletion of your account and associated personal data by:
using the in-app account deletion feature (if available), or
contacting us at sidharthalalit@gmail.com
Upon a valid deletion request, we will take reasonable steps to delete or anonymize your personal data, subject to legal, security, fraud-prevention, backup, and compliance requirements.
Please note:
some non-personal or aggregated analytics data may be retained,
backup systems may require limited time before full deletion is reflected,
certain records may be retained if required by law or necessary to resolve disputes, enforce agreements, or protect against abuse.
We implement reasonable administrative, technical, and organizational measures to protect your information from unauthorized access, loss, misuse, alteration, or disclosure.
These measures may include:
authentication and access controls,
secure backend infrastructure,
encryption in transit where supported,
limited internal access to data,
monitoring and abuse-prevention tools,
app integrity and anti-tampering protections where applicable.
However, no platform, server, or transmission method is 100% secure, and we cannot guarantee absolute security.
Depending on your jurisdiction and applicable law, you may have the right to:
access certain personal data we hold about you,
request correction or update of your information,
request deletion of your account or personal data,
withdraw consent for certain optional processing,
disable push notifications,
stop using the App at any time.
You may also update certain profile details directly inside the App. Some profile changes may be limited to prevent abuse or misuse of the platform.
To exercise privacy rights or request assistance, contact us at sidharthalalit@gmail.com.
Your information may be processed, stored, or accessed in countries other than your own depending on the location of our service providers, cloud infrastructure, or technical operations.
By using the App, you understand that your data may be transferred to and processed in such jurisdictions, subject to reasonable safeguards and applicable law.
The App may contain links, devotional media, or references to third-party websites, services, or content. We are not responsible for the privacy practices, content, or policies of those third parties. We encourage you to review their privacy policies before interacting with them.
We may update this Privacy Policy from time to time to reflect:
changes in our app features,
updates to our data practices,
legal or regulatory requirements,
platform or Google Play policy updates.
When we make material changes, we may update the “Last Updated” date and, where appropriate, provide additional notice within the App or through other means.
Your continued use of the App after any update constitutes acceptance of the revised Privacy Policy.
If you have any questions, requests, or concerns regarding this Privacy Policy or your data, please contact us:
PanchCraft
Email: sidharthalalit@gmail.com
Depending on your implementation, the App may process the following categories of data:
Personal info: name, email address, phone number, city, pincode, profile image
Account info: user ID, login details, profile preferences
App activity: favorites, devotional interactions, streaks, Punya Points, quiz progress
Device/app info: app version, device model, OS version, identifiers, diagnostics, crash data
Notifications: push token, reminder preferences
Security data: app integrity / anti-abuse signals
Support data: messages or requests you send to us
Please ensure your Google Play Data Safety form matches your actual implementation and this Privacy Policy.