1. About Us
Sambalpuri World is dedicated to bringing the rich cultural heritage of Odisha's handloom artistry directly to your doorstep. We operate on a 'Zero Middleman' model, connecting skilled weavers directly with our customers to ensure premium quality at the most affordable prices. Every product goes through a rigorous 5-step quality check to meet our high standards.
2. Return & Refund Policy
Returns: We accept returns only if the product is damaged or defective.
Timeframe: You must initiate the return request within 24 hours of delivery.
Condition: An unboxing video is mandatory to process any damage claims.
Refund: Once verified, the refund will be processed to your original payment method.
3. Terms & Conditions
Usage: By using our app, you agree to these terms.
Accuracy: We strive to ensure product descriptions and prices are accurate; however, slight color variations due to screen settings may occur.
Intellectual Property: All content on this platform is the property of Sambalpuri World.
Liability: Sambalpuri World is not responsible for any indirect damages arising from the use of our services.
4. Privacy Policy
Information We Collect: We collect your name, shipping address, email, phone number, and payment information to fulfill your orders.
How We Use It: Information is used strictly to process orders and provide updates on new arrivals/offers.
Data Security: We do not sell your personal data. It is only shared with our courier partners to ensure safe delivery.
Cookies: We use cookies to enhance your shopping experience.
Contact: For any privacy-related queries, reach out to our support team via the app.