Through this partnership, global customers across industries such as Banking, Financial Services, Insurance, Telecommunications, Pharma, and Retail, among others, can leverage ScoutTM to discover the last mile of users’ manual digital work, and understand the common sources of friction people experience within an organization while preserving the privacy of every individual. This information is organized into a digital map called the work graph.
Further, the platform provides AI-based recommendations for automation, training, standardization, and templatization of work to drive improvements in end-to-end business processes and scale transformations.
Soroco’s mission is to elevate how people experience work by scaling empathy through Scout work graph. Today, teams spend over 60% of the workday on unstructured interactions across emails, documents, and custom applications – outside of ERP, CRM, and other systems of records. This massive enterprise data is untapped and undocumented. Our flagship product Scout, powered by the work graph, provides near real-time, structured insights into this last mile of manual digital work and helps enterprises accelerate their transformation journey. Unlike traditional solutions, the "work graph" provides a single source of truth. We are a deep tech company with ~40 patents. Soroco has operations across the USA, Europe, UK, Singapore & India, with a roster of Fortune 500 customers across 30 countries. Visit www.soroco.com to learn how Scout help teams discover their work graph.