Effective date:  04 December 2025

Last updated: 04 December 2025

This Privacy Policy describes how SalesBoost CRM (the “App”, “we”, “us”, or “our”) collects, uses, discloses, and protects information when you use the SalesBoost CRM mobile application.

By using the App, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Information you provide directly

Account & contact details:

If you register, log in, fill forms, or contact support, you may provide your name, email address, phone number, business details, and any information required to access CRM features.

Support communications:

Any messages, attachments, screenshots, or files you share with support.

1.2 Automatically collected information

Device & technical data:

Device model, OS version, unique identifiers, IP address, app version, crash logs, and technical performance metrics.

Usage analytics:

Screens visited, actions performed, timestamps, and behavioral analytics to improve the App.

Permissions (if granted):

Only features that require permissions — such as media upload, file access, or camera — will collect data necessary for functionality.

We do not collect any data unless you grant permission.

1.3 Cookies and similar technologies

If any embedded content uses cookies or local storage, it may store session or preference data solely for functionality and analytics.

The App itself does not store cookies outside that scope.

2. How We Use Your Information

We use collected information for purposes including:

To operate, manage, and maintain the App

To provide CRM features and account access

To communicate updates, notices, and support responses

To analyze usage and improve features, stability, and UX

To prevent fraud, abuse, or unauthorized access

To comply with legal or regulatory requirements

3. Sharing and Disclosure

Your information may be shared in the following situations:

Service providers:

Trusted third parties who assist in hosting, analytics, crash reporting, communication, or backend operations.

They only receive the data necessary to perform their tasks and are contractually bound to protect it.

Business transitions:

If the App undergoes merger, acquisition, or asset transfer, user data may be transferred as part of the transaction.

Legal requirements:

When required to comply with law, regulation, government request, or to protect rights and safety.

With your consent:

Any additional sharing happens only with your explicit permission.

4. Third-Party Services & Links

The App may integrate third-party tools (analytics, support services, maps, etc.).

Each third party has its own privacy practices.

We recommend reviewing their policies when applicable.

External links opened from the App are not under our control.

5. Payments & Financial Data

If any payment feature is used, payment details may be processed by third-party payment processors (e.g., Razorpay, Stripe, PayU — replace as applicable).

We do not store full card information on our servers.

Tokenized or partial payment data may be stored securely by the payment provider.

6. Security

We implement reasonable technical and organizational measures to protect personal information from unauthorized access, loss, misuse, or alteration.

However, no method of online transmission or storage is 100% secure.

7. Data Retention

We retain personal information only as long as required to:

Provide App features

Fulfill the purposes stated in this policy

Meet legal, regulatory, and tax obligations

Resolve disputes and enforce agreements

Retention duration may vary based on data type (for example, financial/transactional records may be retained longer).

8. Your Rights & Choices

Depending on your location, you may have rights such as:

Access – Request a copy of your personal data

Correction – Request updates/corrections to inaccurate data

Deletion – Request deletion of your personal information

Portability – Request data in a portable format

Restrict or object – Limit certain processing activities

To exercise your rights, contact us using the email provided below.

We may verify your identity before processing any request.

9. Children

The App is not intended for children under 13 (or higher age required by local law).

We do not knowingly collect data from children.

If you believe such data was collected, contact us to request deletion.

10. International Transfers

Your information may be processed or stored on servers located in India or other regions.

By using the App, you consent to such data transfers, even if the regions have different data protection laws.

11. Changes to This Privacy Policy

We may modify or update this Privacy Policy from time to time.

The “Last updated” date will reflect the most recent version.

Significant changes may be communicated via the App or email when required.

12. Contact Us

If you have questions, requests, or complaints about this Privacy Policy, contact us at:

Email: hrssdev2025@gmail.com