Frequently Asked Questions (FAQ)
Welcome to the SalaatMute FAQ page. Here you’ll find answers to common questions about using the app.
General Questions
Q: What is SalaatMute?
A: SalaatMute is an app designed to help users find nearby mosques and reminds them to mute their phones during prayer times for a distraction-free experience. Additionally, you can add a mosque if it doesn’t exist in the app, making it available for all users. The app also allows you to register or view Janazah (funeral) prayers, and you will receive notifications about Janazah prayers in your area.
Q: Is SalaatMute free to use?
A: Yes, SalaatMute is completely free to use, with no hidden charges.
Q: What platforms is SalaatMute available on?
A: SalaatMute is now available on iOS and will also soon be available on Android platforms.
Location Services
Q: Why does SalaatMute need access to my location?
A: SalaatMute uses your location to find mosques nearby and provide accurate prayer-related notifications.
Q: Does SalaatMute track me all the time?
A: No, SalaatMute only uses your location when necessary to determine if you are near a mosque and to send notifications. We respect your privacy and use location data minimally.
Q: What should I do if location services are not working?
A: Ensure that location permissions are enabled in your phone settings for SalaatMute and that GPS is active.
Notifications
Q: What type of notifications does SalaatMute send?
A: SalaatMute sends notifications reminding you to mute your phone when you are near a mosque or when prayer times are approaching.
Q: How can I turn off notifications?
A: You can disable notifications for SalaatMute in your device’s settings. However, this may limit the app’s functionality.
Privacy and Security
Q: How does SalaatMute handle my data?
A: SalaatMute is committed to protecting your privacy. We do not collect or share your personal data beyond what is necessary for the app’s functionality.
Q: Is my location data stored or shared?
A: No, SalaatMute does not store or share your location data. It is only used to determine proximity to mosques.
Troubleshooting
Q: I don’t see nearby mosques. What should I do?on’t see nearby mosques. What should I do?
A: Ensure you have granted location access and that your internet connection is active. If the issue persists, try refreshing the app. If this does not resolve the issue, it is possible that a database has not yet been set up for your location. Please let us know your location as soon as possible so we can expand the database.
Q: The app isn’t sending notifications. What can I do?
A: Verify that notifications are enabled in your phone’s settings and that the app has location access.
Q: I accidentally muted notifications for SalaatMute. How do I re-enable them?
A: Go to your device’s notification settings and re-enable notifications for SalaatMute.
Feedback and Support
Q: How can I provide feedback or suggest improvements?
A: We value your feedback! Please use the “Contact Us” option in the app or email us at hataleb01@online.nl.
Q: Where can I get support if I face issues?
A: Visit our Support Page or email us at hataleb01@online.nl. Our team is here to help.
Additional Features
Q: Does SalaatMute support Janazah prayer notifications?
A: Yes, SalaatMute includes special alerts for Janazah prayers and lectures in your area.
Q: Can SalaatMute be used offline?
A: Some features like mosque locations require an internet connection, but basic functionality will still work offline.
If you have any other questions or need further assistance, feel free to reach out to us. Thank you for using SalaatMute!