At Sahm Naqil Establishment For Logistics, we respect your privacy and are committed to protecting personal and operational information. This Privacy Policy explains how we collect, use, store, and protect information in connection with our logistics, transportation, fleet management, vehicle monitoring, and related operational services.

By using our services, website, applications, or communicating with us, you acknowledge and agree to the practices described in this Privacy Policy.

1. Information We Collect

To provide our logistics and transportation-related services efficiently, we may collect certain information, including:

A. Personal Information

We may collect:

• Full name

• Phone number

• Email address

• Business or company information (if applicable)

• Billing or service-related information

B. Vehicle and Operational Information

Where applicable to our services, we may process:

• Vehicle identification information

• Fleet-related operational data

• Transportation and logistics activity information

• Service installation and maintenance details

C. Location-Related Information

For logistics coordination, fleet management, operational monitoring, route optimization, service quality, and transportation efficiency purposes, certain location-related information associated with vehicles or transportation assets may be processed when required by the service.

D. Technical Information

We may automatically collect technical information such as:

• Device information

• Browser type

• IP address

• Access times and activity logs

• Service usage information

2. How We Use Information

We use information for legitimate business and operational purposes, including:

• Providing logistics and transportation-related services

• Supporting vehicle monitoring and fleet management operations

• Improving transportation efficiency and service quality

• Managing customer service and technical support requests

• Coordinating operational activities and logistics services

• Improving system reliability, performance, and security

• Preventing unauthorized activities, fraud, or misuse

• Complying with applicable legal and regulatory obligations

3. Information Sharing and Disclosure

We value privacy and do not sell personal information.

Information may be shared only when necessary in the following circumstances:

• With trusted operational, technical, or service partners supporting logistics or system functionality

• When required by applicable laws, regulations, legal requests, or governmental authorities

• To protect the legitimate rights, safety, operations, property, customers, or legal interests of Sahm Naqil Establishment For Logistics

4. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect collected information against unauthorized access, disclosure, misuse, alteration, or loss.

However, while we strive to protect information, no method of electronic transmission or storage can be guaranteed to be completely secure.

5. Data Retention

We may retain information for as long as reasonably necessary to:

• Deliver services effectively

• Maintain operational records

• Meet legal, regulatory, or compliance obligations

• Resolve disputes and improve service quality

6. User Rights

Users may contact us regarding questions related to their information. Where applicable and permitted by law, requests regarding updates, corrections, or removal of certain information may be reviewed.

7. Third-Party Services

Our services may involve third-party systems, integrations, or technology providers that support logistics operations, communications, hosting, analytics, or related service functionality.

We are not responsible for the privacy practices of independent third-party services.

8. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time to reflect operational, legal, or service-related changes.

Any updates will become effective immediately upon publication of the revised Privacy Policy with an updated effective date.

9. Contact Us

If you have any questions regarding this Privacy Policy or our data practices, please contact us:

Sahm Naqil Establishment For Logistics
Kingdom of Saudi Arabia
Email: info@saham-sa.com