Sahini
Questions, bugs, or a subscription issue: here's how to reach us and answers to what comes up most.
Email us
hello@apurplecloud.com
Check that Sahini has notification permission (Settings → Notifications → Sahini) and that the alarm's time is actually in the future. A time picked very late at night can land on the wrong day. Email us the alarm time and your phone's time zone and we'll help track it down.
Make sure your full body (for squats) or your upper body (for push-ups) is visible in frame, in reasonably even light. Tell us which exercise and roughly how far off the count was, that helps us tune it.
Subscriptions are managed by Apple, not us. Go to Settings → [your name] → Subscriptions on your iPhone. We can't cancel or refund it from our side, but Apple can.
Open Sahini → Settings → Delete Account. This is permanent and removes your profile and pairing history immediately. See our privacy policy for details.
Both people need to create a profile (Settings → Create profile) before exchanging invite codes. Send us both invite codes and roughly when you tried pairing, and we'll take a look.
Sahini: wake up, do your reps, no snooze.