Privacy Policy

Last Updated: March 07, 2026

Sahazyo built the Sahazyo - সাহায্য  as a Commercial app. This service is provided by Sahazyo and it intended for use as it is. This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy. The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at Sahazyo unless otherwise defined in this Privacy Policy.

Information Collection and Use:

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to Name, Email Address, Phone Number, Device IDs. The information that we request will be retained Sahazyo and used as described in this privacy policy.

The app does use third-party services that may collect information used to identify you.

Link to privacy policy of third party service providers used by the app

• Google Play Services

• AdMob

• Google Analytics for Firebase

Log Data:

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Personal Information we collect during Signup:

• Name

• Phone Number

• Division

• District

• Police Station

• Email

• Profile Picture (After Signup)

Cookies:

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

User-Generated Content (UGC):

Users can post content, service listings and other content. This content is stored and displayed publicly in the app.

Service Providers:

We may employ third-party companies and individuals due to the following reasons:

• To facilitate our Service;

• To provide the Service on our behalf;

• To perform Service-related services; or

• To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security:

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites:

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Login:

We have given the system to log in and create an account in our app. 

Our app has linked with various websites through WebView. There may be options to log in or create an account as we do not own them. So please read their privacy policy while using those websites. We are not responsible for them. If you complain to us, we will remove all those websites from our app. Email us if you have any complaints. Below is our contact email.

Children’s Privacy:

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy:

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

Data Sharing Policy

We don't sell any users personal data. However, data may be shared in the following cases:

• With other users:  Publicly posted content is visible to other app users.

• For legal reasons: If required by law, we may disclose information to law enforcement.

• With service providers: To enhance app performance (e.g., Google Analytics, AdMob).

Data Retention & Deletion Policy

1. User data is retained as long as the account is active.

2. If a user requests account deletion, all personal data will be permanently deleted within 15 working days.

3. Users can request for data deletion by emailing us at sahazyo@gmail.com.

Account Deletion

প্রোফাইল  > প্রোফাইল সম্পাদনা > একাউন্ট ডিলিট করুন > ইমেইল ও পাসওয়ার্ড > ডিলিট করুন ।

Reporting & Content Abuse

If you find inappropriate or harmful content, report it at sahazyo@gmail.com.

Our team will review and take necessary action.

Data Deletion Right:

You have the right to access, rectify, object to, or erase the data maintained by us. You may request a change / delete to your personal data by contacting us by referring the issue via email.

If you believe our processing of your personal data infringes data protection laws, you have a legal right to initiate a complaint with a supervisory authority. Don't hesitate to contact us if you find any issue.

This policy is effective as of  07-03-2026

Contact Us:

If you have any questions or suggestions about our Privacy Policy, 

Don't hesitate to contact us at Email: sahazyo@gmail.com