Privacy Policy
Last updated: March 22, 2026
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and explains Your privacy rights and how the law protects You.
We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
White-Label Applications
The Application may be distributed, branded, and made available under different names, logos, or visual identities by authorized partners ("White-Label Partners"). Regardless of branding differences, the Application’s technology platform is owned and operated by SAGA FOR SOLUTIONS TECHNOLOGY.
Depending on the specific deployment:
• White-Label Partners may provide customer-facing services
• SAGA FOR SOLUTIONS TECHNOLOGY may act as the technology provider and data processor
• SAGA FOR SOLUTIONS TECHNOLOGY may also act as the data controller where applicable
Privacy practices described in this Privacy Policy apply to all versions of the Application unless otherwise stated within the specific branded version.
Interpretation and Definitions
Definitions
Application
Refers to the mobile software application provided by the Company, which may be branded differently by authorized partners.
Company
Refers to SAGA FOR SOLUTIONS TECHNOLOGY, 696 El Horreya Rd, Louran, Alexandria, Egypt.
Country
Refers to Egypt.
Account
A unique account created for You to access our Service.
Device
Any device capable of accessing the Service such as a mobile phone, tablet, or computer.
Personal Data
Any information that relates to an identified or identifiable individual.
Service
Refers to the Application.
Service Provider
Any third-party company or individual that processes data on behalf of the Company.
Usage Data
Data collected automatically when using the Service.
You
The individual or organization using the Service.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, We may collect:
• First and last name
• Email address
• Phone number
• Account information
• Profile information
Usage Data
Usage Data is collected automatically and may include:
• IP address
• Device type
• Operating system
• App version
• Pages visited
• Time spent in the app
• Crash logs and diagnostics
Information Collected through App Permissions
Depending on app configuration and features enabled, we may collect:
• Location information
• Photos and camera access
• Files and uploaded documents
• Audio recordings (if voice features are used)
• Push notification tokens
You can enable or disable permissions anytime through your device settings.
Use of Your Personal Data
We use Personal Data to:
• Provide and maintain the Service
• Create and manage user accounts
• Authenticate users
• Provide customer support
• Send important notifications
• Improve performance and usability
• Monitor usage trends
• Detect misuse or fraud
• Comply with legal obligations
• Develop new features
Sharing Your Personal Data
We may share Personal Data in the following cases:
• With infrastructure providers such as hosting, analytics, storage, and notification services
• With White-Label Partners providing branded versions of the Application
• When required by law
• During a merger, acquisition, or sale of assets
• With your consent
We do not sell Personal Data.
Retention of Your Personal Data
We retain Personal Data only as long as necessary for the purposes described in this Privacy Policy.
Typical retention periods:
Account information
Retained while account is active and up to 24 months after closure.
Usage analytics
Retained up to 24 months.
Logs and diagnostics
Retained up to 24 months for security and troubleshooting.
Data may be retained longer where required by law, fraud prevention, or dispute resolution.
Expired data is securely deleted or anonymized.
Transfer of Personal Data
Your information may be processed in locations outside your country.
We take reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy.
Delete Your Personal Data
You may request deletion of your Personal Data at any time.
Where available, you may update or delete your information through account settings.
We may retain certain information where legally required.
Disclosure of Personal Data
We may disclose Personal Data when necessary to:
• comply with legal obligations
• protect company rights
• investigate misuse
• protect users or the public
Security
We apply commercially reasonable technical and organizational safeguards to protect Personal Data.
However, no method of electronic transmission or storage is completely secure.
Children's Privacy
The Application may be used by students under the supervision of schools or guardians.
We do not knowingly collect Personal Data from children without appropriate authorization from institutions or guardians.
If you believe a child has provided Personal Data improperly, please contact us and we will take appropriate action.
Links to Third-Party Websites
The Service may contain links to third-party websites.
We are not responsible for their privacy practices.
We recommend reviewing their privacy policies.
Changes to this Privacy Policy
We may update this Privacy Policy periodically.
Updates will be posted within the Application and the "Last updated" date will be revised.
Contact Us
If you have questions about this Privacy Policy:
Email: saga@sagaapps.work
Company: SAGA FOR SOLUTIONS TECHNOLOGY
Address: 696 El Horreya Rd, Louran, Alexandria, Egypt