Privacy Policy for SafiSend Staff

Effective Date: February 19, 2026

SafiSend Staff ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our mobile application (the "App").

1. Information We Collect

A. Personal Information

When you use the App, we may collect personal information that you provide to us, including:

• Account Information: Name, email address, and phone number.

• Professional Information: Role within the restaurant, restaurant access permissions, and assigned restaurant(s).

B. Automatically Collected Information

We may automatically collect certain information about your device and usage of the App, including:

• Device Information: Hardware model, operating system version, unique device identifiers, and mobile network information.

• Log Information: Details of how you used our service, such as access times, app crashes, and other system activity.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the App's functionality (e.g., order management, menu sync).

• Authenticate and authorize your access to specific restaurant data.

• Send you real-time notifications about orders, service requests, and payments.

• Monitor and analyze trends, usage, and activities in connection with our App.

• Detect, investigate, and prevent fraudulent transactions and other illegal activities.

3. Sharing of Information

We do not share your personal information with third parties except in the following circumstances:

• With Third-Party Service Providers: We use vendors who perform services for us (e.g., Firebase for notifications, Cloudinary for image hosting).

• For Legal Reasons: If we believe disclosure is necessary to comply with a law, regulation, legal process, or governmental request.

• With Your Consent: At your direction or with your permission.

4. Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or mobile security is 100% secure.

5. Your Choices

Account Information

You may update or correct your account information at any time by contacting your restaurant administrator or us directly.

Push Notifications

With your consent, we may send push notifications to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device.

6. Children's Privacy

Our App is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

7. Changes to This Policy

We may update this Privacy Policy from time to time. If we make changes, we will notify you by revising the "Effective Date" at the top of the policy.

8. Data Deletion and Account Closure

Users can request the deletion of their account and all associated personal data by:

1. Emailing us at tech@safisend.com with the subject "Data Deletion Request".

2. Including your registered email and phone number in the request.

Upon verification, we will delete your personal information from our active databases within 30 days, except where we are required to retain certain data by law (e.g., for financial/tax records of restaurant transactions).

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: tech@safisend.com Website: https://safisend.com