Note: This privacy policy is an integral part of the app's Terms of Use. Using the app constitutes consent to the collection and processing of information as detailed below.
User privacy in the app is very important to us.
This document details what information is collected when using the app, how it is used, and how we protect it.
During use of the app, the following details may be collected:
Information provided by you:
Full name, phone number, and shipping address.
Purchase and rental data:
Order history, product preferences, and event details (if provided).
Identity verification:
For renting accessories for weddings and events, we may request a photo ID to prevent fraud and ensure transaction security.
Technical data:
IP address, device type, and location (for matching courier services).
We use the information for the following purposes:
Providing the accessories you purchased or rented.
Coordinating deliveries and pickups with the courier company (third party).
Collecting payments, issuing invoices, and handling customer service requests.
Sending updates about order status or marketing messages (subject to your consent).
Your information will not be sold to external parties, but it will be transferred to the following parties for service operation:
Courier company:
Name, address, and phone number will be provided to the courier for delivery and return of rented items.
Payment providers:
Payment details are processed securely and are not stored on the app's servers.
Law authorities:
If required by law or to protect our legal rights.
We take reasonable precautions to prevent loss, misuse, or alteration of your personal details.
Information is stored on secure servers. However, users acknowledge that absolute immunity from internet breaches cannot be guaranteed.
You may contact us at any time to review, correct, or request deletion of your information (subject to the business's legal obligations to retain transaction data).
We may update this policy from time to time.
A new version published in the app will take effect immediately.
For any privacy questions, you can contact us at:
Kafr Qasim, across from Zain School, or via the customer service interface in the app.