Privacy Policy for Rydon24

Effective Date: September 7, 2026
App Names: Rydon24 User and Rydon24 Driver
Category: Maps & Navigation
Contact Email: rydon24trawler@gmail.com

Rydon24 (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you use the Rydon24 User or Rydon24 Driver mobile application.

This policy applies to both applications and describes the information practices that may apply depending on the features you use.

1. Information We May Collect

Depending on the features available in your app, we may collect:

A. Account Information

If you create an account, we may collect your name, phone number, email address, and other information you voluntarily provide.

B. Location Information

With your permission, we may collect your device’s location to provide map-related services, show your current position, support navigation, and enable relevant travel or ride-related features.

The Driver app may use location while a driver is actively providing a ride or delivery service, if this feature is available and necessary.

C. Ride and Travel Information

If applicable, we may process pickup locations, destination details, route information, ride requests, booking details, and trip history to provide the app’s services.

D. Device and Technical Information

We may collect limited technical information, such as device type, operating system, app version, and diagnostic information, to maintain app functionality and resolve technical issues.

E. Support Information

If you contact us through email or in-app support, we may receive the information you provide to respond to your request.

2. How We Use Information

We may use collected information to:

• Provide maps, navigation, and location-based services.

• Create and manage user or driver accounts.

• Connect users with drivers, where applicable.

• Process ride requests, bookings, and trip-related services.

• Display pickup locations, destinations, and routes.

• Improve app performance and reliability.

• Respond to support requests.

• Detect and prevent misuse of the app.

• Comply with applicable legal requirements.

3. Location Permission

Rydon24 requests location permission only when needed for location-based features.

The User app may use location to show the user’s current position and support navigation or ride-related services.

The Driver app may use location to support active trip navigation, driver location updates, and other relevant driver features, if applicable.

You can deny or revoke location permission at any time through your device settings. Some location-based features may not work without the required permission.

If the Driver app uses background location, that use must be clearly disclosed in the app and limited to the relevant core functionality. Background location should only be used when necessary for the app’s core functionality.

4. Sharing of Information

We do not sell your personal information.

Information may be shared when necessary to provide the app’s services, such as with service providers that support maps, hosting, authentication, or other app functionality.

Where applicable, information may also be shared between users and drivers to support ride-related services, such as pickup details, destination information, or trip status.

We may disclose information when required by law, to protect our rights, or to prevent fraud, misuse, or security threats.

Third-party services used by the app may process information according to their own privacy policies.

5. Data Security

We take reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse, or disclosure.

However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain information only for as long as necessary to provide the app’s services, maintain business and legal records, resolve disputes, or comply with applicable laws.

When information is no longer required, we take reasonable steps to delete or anonymize it, where applicable.

7. Your Choices and Rights

Depending on applicable law, you may have the right to:

• Access or request a copy of your personal information.

• Request correction of inaccurate information.

• Request deletion of your information.

• Withdraw permissions previously granted.

• Ask questions about how your information is used.

To make a request, contact us at rydon24trawler@gmail.com.

8. Children’s Privacy

Rydon24 is not intended to knowingly collect personal information from children without appropriate authorization.

If you believe a child has provided personal information to us, please contact us so we can review and take appropriate action.

9. Third-Party Services

Rydon24 may use third-party services to support app functionality, such as map services, hosting, crash reporting, or analytics, if applicable.

These services may process information according to their own privacy policies. We recommend reviewing the privacy policies of any third-party services used by the app.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Rydon24
Email: rydon24trawler@gmail.com