Effective Date: 28/07/2026
Welcome to the RydMart Restaurant Partner App ("RydMart," "we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and protect the information of restaurant owners, managers, and authorized staff who use the RydMart Restaurant Partner App to manage orders and restaurant operations.
By using the RydMart Restaurant Partner App, you agree to the collection and use of information as described in this Privacy Policy.
We may collect:
Restaurant name
Business registration details (if required)
GST or tax identification details (where applicable)
Restaurant address
Business operating hours
Cuisine and menu information
We collect:
Owner or manager name
Mobile number
Email address
Login credentials
Profile picture (optional)
To manage customer orders, we collect:
Order details
Ordered items
Order value
Order status
Customer delivery address (only as necessary to fulfill the order)
Assigned delivery partner details
We may collect:
Device model
Operating system
Device identifiers
App version
IP address
Crash reports
Log data
We use your information to:
Create and manage your restaurant account
Display your restaurant on the RydMart platform
Receive and process customer orders
Update order status
Coordinate with delivery partners
Process restaurant payouts
Provide customer and technical support
Improve app performance and user experience
Detect fraudulent or unauthorized activity
Comply with legal and regulatory obligations
The Restaurant Partner App provides limited customer information necessary to fulfill orders, such as:
Customer name
Contact number (when required)
Delivery address
Ordered items
Special instructions
Restaurant partners must use this information solely for preparing and fulfilling customer orders and must not use it for unauthorized marketing or other unrelated purposes.
If enabled, the app may collect your device location to:
Verify restaurant location
Improve delivery coordination
Assist with operational support
Location access is collected only with your permission.
The app may request access to:
For:
Uploading restaurant photos
Updating menu images
Business verification documents
For:
Selecting images
Uploading restaurant logos and menu photos
These permissions are requested only with your consent.
We may send notifications regarding:
New customer orders
Order cancellations
Delivery updates
Restaurant announcements
Payment updates
Service notifications
Security alerts
You may manage notification preferences through your device settings.
To process restaurant earnings, we may collect:
Bank account details
UPI ID
Account holder name
Transaction history
Settlement information
Financial information is handled securely and only for payment processing.
We may share information with:
Restaurant name
Menu
Ratings and reviews
Business address
Operating hours
Information necessary to collect and deliver customer orders.
To process settlements and payments securely.
Who assist us with hosting, analytics, customer support, and technical operations.
When required by law or legal process.
We do not sell your business or personal information to third parties.
We implement appropriate technical and organizational security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
While we strive to use commercially acceptable means to protect your information, no method of electronic storage or internet transmission is completely secure.
We retain restaurant information for as long as necessary to:
Maintain your account
Process orders and payments
Meet legal and tax obligations
Resolve disputes
Enforce our agreements
You may request to:
Access your account information
Correct inaccurate information
Update business details
Delete your account (subject to legal requirements)
Request a copy of your business data
Contact support regarding privacy concerns
The Restaurant Partner App may integrate with third-party services such as:
Google Maps
Payment gateways
Analytics providers
Cloud hosting services
Push notification services
These services operate under their own privacy policies.
The RydMart Restaurant Partner App is intended for business owners and authorized restaurant staff. It is not intended for use by children under the applicable minimum legal age.
We may update this Privacy Policy from time to time.
Any changes will be posted within the app or on our website along with the updated effective date. Continued use of the app after such changes constitutes acceptance of the revised Privacy Policy.
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
RydMart Restaurant Partner Support
Email: murali220u@gmail.com
Phone: +91-8919730510
Address: Martha Hali, Bengalore.