Effective Date: July 8, 2026
Welcome to RYDEZO. Your privacy is important to us. This Privacy Policy explains how RYDEZO collects, uses, stores, and protects your information when you use our mobile application and related services.
We may collect the following information:
Full Name
Mobile Number
Email Address
Profile Photo (optional)
RYDEZO collects your device's location to:
Find your pickup location
Navigate to your destination
Match you with nearby drivers
Provide real-time ride tracking
Improve ride safety and service quality
Location information may be collected while the app is in use and, where applicable, during an active ride.
We may collect:
Device model
Operating system version
App version
Device identifiers
IP address
Crash reports and diagnostic information
We collect information related to rides, including:
Pickup and destination locations
Ride history
Booking time
Fare details
Ride status
For drivers, we may collect:
Driving licence information
Vehicle details
Vehicle registration information
Insurance information
Identity verification documents
Bank or payout information (where applicable)
We use your information to:
Create and manage your account
Provide ride-booking services
Match riders with drivers
Process bookings
Improve app performance
Provide customer support
Prevent fraud and misuse
Comply with legal obligations
Send important service notifications
If payment services are available, payment processing may be handled by trusted third-party payment providers. RYDEZO does not store complete payment card details on its own servers.
We may share limited information:
Between riders and drivers to complete rides
With service providers that help operate the platform
When required by law
To protect our legal rights and ensure user safety
We do not sell your personal information to third parties.
We use reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no system is completely secure, and absolute security cannot be guaranteed.
We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Depending on applicable laws, you may have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your account
Withdraw certain permissions where applicable
You may contact us to exercise these rights.
RYDEZO is not intended for children under 18 years of age. We do not knowingly collect personal information from children.
RYDEZO may use trusted third-party services for features such as:
Maps and navigation
Notifications
Authentication
Analytics
Payment processing
These services have their own privacy policies.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
If you have any questions regarding this Privacy Policy, please contact us:
RYDEZO
Email: raidopersonal@gmail.com
Phone: +91 7083260109
By using the RYDEZO application, you agree to this Privacy Policy.