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Effective Date: [26 July 2026}

Last Updated: [26 July 2026]

Maverick Ignite Solutions LLP ("we," "us," "our," "Company") operates RetailView Analytics ("RetailView," "the Platform," "the Service"), a retail analytics and reporting platform provided to business clients on a B2B basis. This Privacy Policy explains how we collect, use, store, and protect information in connection with the Service.

By accessing or using RetailView, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Service.

1. WHO THIS POLICY APPLIES TO

RetailView is a business-to-business (B2B) platform. Our direct users are business owners, managers, and authorized staff of client organizations ("Client," "you," "your business"). We do not knowingly collect personal information directly from end consumers or shoppers of our clients' businesses through this Service.

2. INFORMATION WE COLLECT

Account and User Information

— Name, email address, and contact details of authorized users at your business

— Login credentials and authentication information

— Role/permission level within your organization's account

— Business name, branch/location details, and account configuration

Business Data

— Sales transactions, inventory, stock value, and tax/GST-related figures processed through your point-of-sale or ERP system

— Database backup files transferred from your systems to our servers for reporting and analytics purposes

— Multi-branch operational data (where applicable) across your registered business locations

Technical and Usage Information

— IP address, browser type, device information

— Log data, timestamps, and access records

— Diagnostic and performance data related to platform usage

Communications

— Support requests, correspondence, and feedback you provide to us

3. HOW WE USE INFORMATION

We use collected information to:

— Provide, operate, and maintain the RetailView platform

— Process and restore business database backups for analytics and reporting purposes

— Generate reports, dashboards, and business insights for your organization

— Authenticate users and manage account access and permissions

— Monitor platform performance, troubleshoot issues, and maintain security

— Communicate with you regarding your account, updates, or support requests

— Comply with applicable legal obligations

We do not sell your business data or personal information to third parties.

4. DATA STORAGE AND SECURITY

Business data, including database backups, is stored on secured servers with access restricted to authorized personnel and systems. We implement technical safeguards including encrypted connections (HTTPS/TLS), restricted network access, and access controls to protect data during transmission and storage. Database restore and reporting infrastructure is maintained on servers dedicated to processing client data for the purposes described in this policy.

While we take reasonable measures to protect your information, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

5. DATA RETENTION

We retain business data and account information for as long as your account remains active or as needed to provide the Service. Upon termination of a client relationship, data will be retained or deleted in accordance with our data retention practices and any contractual agreement with your organization, unless a longer retention period is required by law.

6. DATA SHARING AND DISCLOSURE

We do not share your business data with third parties except in the following circumstances:

— Service providers: We may engage third-party vendors (e.g., hosting providers) who process data on our behalf under confidentiality obligations.

— Legal requirements: We may disclose information if required by law, regulation, legal process, or governmental request.

— Business transfers: In the event of a merger, acquisition, or sale of assets, information may be transferred as part of that transaction, subject to this policy or a comparable one.

— With your consent: We may share information for other purposes with your explicit consent.

7. YOUR RESPONSIBILITIES

As a business client, you are responsible for:

— Ensuring you have appropriate rights and consents to transmit any data (including database backups) to our platform

— Managing access permissions for your own authorized users

— Notifying us promptly of any unauthorized access to your account

8. DATA ACCESS AND CORRECTION

You may request access to, correction of, or deletion of your business account information by contacting us using the details below, subject to any legal or contractual retention requirements.

9. THIRD-PARTY LINKS AND SERVICES

RetailView may contain links to third-party services. We are not responsible for the privacy practices of external websites or services not operated by us.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last Updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy.

11. CONTACT US

If you have questions about this Privacy Policy or our data practices, please contact us at:

Maverick Ignite Solutions LLP

Email: business@maverickignite.com

Address: MaverickIgnite Solutions LLP

This document is a general template and should be reviewed by a qualified legal professional before publishing, to ensure it accurately reflects your actual data practices and complies with applicable laws (e.g., India's Digital Personal Data Protection Act, and any regional regulations relevant to your clients).