RTTS Snap – Privacy Policy

Last Updated: November 2, 2026

Overview

RTTS Snap is a Chrome extension designed to help users copy essential ticket information from supported RTTS web pages quickly and efficiently.

Information Accessed

RTTS Snap accesses ticket information displayed on supported RTTS pages, including Ticket Number, Abstract, Network, Node, Site ID, District, City, Severity, Service Impacted, Latitude, Longitude, and Alarm/Reported Date.

Data Processing

Ticket information is processed locally within the user's browser. When the user clicks the floating copy button, the extension formats the selected ticket information and copies it to the user's clipboard.

Data Collection and Sharing

RTTS Snap does not transmit ticket information to external servers, collect analytics, or sell or share ticket information with third parties.

The extension does not require users to create an account.

Data Storage

RTTS Snap does not store copied ticket information in an external database. Copied information remains in the user's clipboard until replaced or cleared by the user or operating system.

Permissions

RTTS Snap uses browser permissions necessary to access supported RTTS pages, display its floating interface, and copy ticket information to the clipboard.

User Control

Users initiate copying by clicking the extension's floating button. Users can disable or uninstall the extension through Chrome's extension settings.

Changes to This Policy

This Privacy Policy may be updated to reflect changes in extension functionality or applicable requirements.