PRIVACY POLICY
Effective date: July 1, 2023
This privacy policy (this “Privacy Policy”) explains how [Royal Survivor] and our Affiliates (“Royal Survivor”, “we”, “our” or “us”) collect, use and disclose your information. This Privacy Policy applies to information we collect when you use our games (including but not limited to PC games, web games, HTML5 games, mobile games, television/tablet games and any other form of games) (each a “Game”), and other related online products and services (collectively, our “Services”).
Before accessing or using the Service, including browsing any Royal Survivor website or accessing a game, you must agree to these Terms of Service and the Privacy Policy. You may also be required to register an account on the Service (an "Account"). By registering for an Account or otherwise using the Service, you represent that you are age 13 or older. If you are between the ages of 13 and 17, you represent that your legal guardian has reviewed and agreed to these Terms. If you access the Service from a Social Networking Site ("SNS"), such as Facebook or Google+, you shall comply with its terms of service/use as well as these Terms of Service.
BY INSTALLING, USING OR OTHERWISE ACCESSING THE SERVICE, YOU AGREE TO THESE TERMS OF SERVICE. IF YOU DO NOT AGREE TO THESE TERMS OF SERVICE, PLEASE DO NOT INSTALL, USE OR OTHERWISE ACCESS THE SERVICE. USE OF THE SERVICE IS VOID WHERE PROHIBITED.
1.The Types of Personal Information We Use
This section describes the different types of personal information we collect and how we collect it. We will collect and use the following information from you:
(1) Information You Provide. You provide your information to us:
- when you register for the Game (including but not limited to your nominated nickname), and information we import from your connected social media account (e.g. Facebook, Twitter, Apple or Google sign-in account) in order to set up your profile, including but not limited to your name as it appears on your social media profile and your profile picture, real name, gender, email address, date of birth, telephone number;
- when you set up your profile for the Game (including but not limited to gender);
- when you submit your contact details to us (including but not limited to your name, email address and physical address) as part of promotional activities for the Game; and
- when you make purchases in the Game (in which case we will process the information you provide to us to facilitate the payment).
(2) Information We Collect about You. We automatically collect certain data from you when you use the Game and/or the Services, including but not limited to your IP address, physical location and device information (such as device ID, device type, operating system, CPU, RAM, IP address, MAC address, network data, operating system) and information regarding your use of the Game and/or the Services, such as date and time stamps of actions. We also collect and store your data each time you interact with us, for example, when you use in-app support to communicate with us.
(3) Information You Generate and Display in the Course of Using the Services. You may also provide or generate information when you communicate with other users in the Game (e.g., level, characters, score, chat log, chat content, virtual items)
2.Children
You hereby represent that you are an “adult” (as defined in the applicable in your jurisdiction) and have the requisite power and authority to access and/or use our Services. If you are not an adult, you must obtain the consent of your parent or legal guardian to use the Services. Our Services are not intended for children under the age of 13 and we do not knowingly collect any personal information from such children. Children under the age of 13 should not use or attempt to use our Services, and if you are under 13, please do not attempt to use our Services.
In the event that we learn that we have inadvertently gathered personal information from a child under the age of 13, we will take reasonable measures to delete such information from our records. Parents who believe that we might have gathered any information from or about a child under the age of 13 may submit a request to the email address set forth in the section “Contact & Complaints” below.
3.How We Use Your Personal Information
We will use your personal information in the following manners:
(1) set-up user accounts, allow users to log-in to the Game and provide Services to users;
(2) provide and improve the Services, such as: to allow users to download and install the Game on their devices; to record and keep track of requests from users of the Game; to detect the user network and device status when the user is playing the Game; and to correct bugs or errors that occur when the user is playing the Game;
(3) send notifications to users to inform them of our promotional activities and any rewards they are entitled to;
(4) provide some location-based services such as forming a team with people nearby；
(5) Share certain content on social media;
(6) Provide customized services to users such as personal information page; and
(7) Provide Services to users as it is the basis of our Game.
4.How We Store and Share Your Personal Information
In order to perform our contract with you, your personal information will be accessible from and will be processed on our servers (depending upon your location and the game server you select). Our servers are located in;
We may share your personal data with the following categories of third parties who may be located outside of your country:
(1) Payment partners: we share your email address, IP address, information about in-game purchases requested by you, and other information you provide to us for the purpose of fulfilling your purchase and withdrawal requests with our payment partners;
(2)Advertising and advertising measurement partners: we share your email, nickname, IP address and other information you provide to us with our advertising and advertising measurement partners, in order to facilitate targeting, delivery, and measurement of online advertising on third-party services, facilitate transmittal of information that may be useful, relevant, or of interest to you, e.g.. allowing you to get rewards for viewing in-Game advertisements;
(3)Data storage partners: we store some of your information using third-party data storage services, such as Alibaba Cloud;
(4)Software providers: proper Services rendering requires us to use third party software solutions;
(5)Research partners: we may provide access to some of your data, such as your Game statistics, to provide marketing-related and other research;
(6)Player support partners: for some territories and products we engage third parties to provide you with appropriate player support services. Such companies may get access to your personal data, including but not limited to personal data that you may provide in your player support requests.
(7)Information available to other players: making your nickname and game statistics available to other players through our Services is an important part of making players’ experience more enjoyable. If you are banned in a Game based on other players’ complaints, we may inform them about the ban. Please note that members of your clan have access to a bigger amount of your game statistics than others;
(8)Publicly available information: our website for the Game may also have message boards, forums and/or chat areas, where users can exchange ideas and communicate with each other. When posting a message to a board, forum or chat area, please be aware that the information is being made publicly available on-line; therefore, you are doing so at your own risk. Your nickname and game statistics may also become available within Game replays and other videos, which we or other players may generate and put online. Please do not include into your nickname any data that can identify you personally.
(9)External moderators and testers: some limited data about you (such as your nickname, content of player support ticket) may become available to third party volunteering moderators and testers who contribute to providing you with better Services, e.g. to quickly respond to your questions about the Game;
(10)Anti-cheat and anti-fraud companies: we may share the information required for our detection, investigation and prevention of cheating in the Game and EULA violations only for the purposes of detection, investigation and prevention of cheating in the Game;
(11)Logistics partners: to arrange your trips and deliver the prizes you may be entitled to thanks to use of our Services, we will share your post address and other required details with our logistics partners or ask you to share that data with our logistics partners directly;
(12)Third-party websites: you can choose to log into some websites using your Game account. In this case we pass to the websites your nickname and your profile link;
(13)Game developers and change of publisher: The Game developers can process certain data required for the Game’s and other Services’ further improvement. If we transfer the right to publish the Game and other related Services to a third party, the new publisher will have the right to continue using your data in the manner substantially the same as set out in this Privacy Policy unless you are specifically informed otherwise;
(14)Public authorities and auditors: some personal data shall be disclosed to public authorities, e.g., tax and customs authorities, auditors, and other competent parties in accordance with the applicable laws;
(15) Our subsidiaries and Affiliates;
(16) Change of control: a third party that acquires all or substantially all of us or our business. We will disclose information to a third party in the event that we sell or buy any business or undergo a merger, in which case we will disclose your data to the prospective buyer of such business. We will also disclose information to a third party if we sell, buy, merge or partner with other companies or businesses, or sell some or all of our assets. In such transactions, personal information may be among the transferred assets. You will be notified via email and/or notice on our website of any change in ownership or users of your personal information.
6.The Security of Your Personal Information
We are committed to maintaining the privacy and integrity of your personal information no matter where it is stored. Our group companies have information security and access policies that limit access to our systems and technology. We also protect data through the use of technological protection measures such as encryption. Your personal information will remain subject to our technical and organizational controls and our policies and procedures (including but not limited to this Privacy Policy).
Unfortunately, the transmission of information via the internet is not completely secure. Although we will use commercially reasonable efforts to protect your personal information, we cannot guarantee the security of the information transmitted to our services; any transmission of your information is at your own risk.
7.INTERNATIONAL DATA TRANSFERS
Our Service is global by nature and your data can therefore be transferred to anywhere in the world. Because different countries may have different data protection laws than your own country, we take steps to ensure adequate safeguards are in place to protect your data as explained in this Policy. Adequate safeguards that our partners may use include standard contractual clauses approved by Singaporean laws.
8.YOUR RIGHTS AND OPTIONS
（1）Opt-out of marketing emails and other direct marketing.
You may opt-out of receiving promotional communications, such as marketing emails from us by following the instructions in such communications.
（2）Opt-out of targeted advertising.
You can opt-out of interest-based advertising on mobile applications by checking the privacy settings of your Android or iOS device and selecting "limit ad tracking" (Apple iOS) or "opt-out of interest based ads" (Android). For more information, see also: https://www.habby.fun/partner-opt-out.html.
For personalized in-game offers opt-out, you can use the options provided in the game settings.
（3）Access the personal data we hold about you.
If there is a change to your personal information, or you no longer desire our Service, you may edit, update, or delete the data by making the change within your account settings in the game, by contacting the Support team’s email (can also be found in our products) or by contacting us at datasecurity@habby.com. We will provide you a copy of your personal information in an electronic format upon request.
（4）Your other rights.
You also have the right to correct your data, have your data deleted, object how we use or share your data, and restrict how we use or share your data. You can always withdraw your consent, for example by turning off GPS location sharing in your mobile device settings.
We will respond to all requests within a reasonable timeframe. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third-party dispute resolution provider (free of charge). You may also contact your local data protection authority within the European Economic Area for unresolved complaints.
9.COOKIES AND SIMILAR TECHNOLOGIES
Like most online services, we and our partners use cookies and similar technologies to provide and personalize the Service, analyse use, target advertisements and prevent fraud. You can disable cookies in your browser settings, but some parts of the Service may then not function properly.
10.HOW DO WE PROTECT YOUR DATA
（1）Security Safeguards.
In order to help ensure a secure and safe player experience, we are continuously developing and implementing administrative, technical and physical security measures to protect your data from unauthorized access or against loss, misuse or alteration.
（2）Data retention.
We retain your data for as long as your account is active or as needed to provide you the Service. We will for example periodically de-identify unused game accounts and we regularly review and de-identify unnecessary data. Note that if you ask us to remove your personal data, we will retain your data as necessary for our legitimate business interests, such as to comply with our legal obligations, resolve disputes, and enforce our agreements.
11.Contact & Complaints
In the event that you wish to make a complaint about how we process your personal information, please contact us immediately.
Email:orandh.studio@gmail.com