How to Choose a Roofing Contractor in Brisbane: A Practical Guide

Brisbane has no shortage of roofing contractors. The challenge is not finding someone who will take the job, it is finding someone who is properly qualified, properly insured, and genuinely going to do the work they say they will at the standard they say they will do it.

This guide gives you a framework for evaluating any roofing contractor before you commit. Whether you are managing a commercial portfolio, an industrial facility, or a home in Brisbane or Logan, the same principles apply.

Start with the QBCC licence

All roofing contractors in Queensland must hold a current licence with the Queensland Building and Construction Commission. You can verify any licence number on the QBCC website at no cost, and it takes about 30 seconds. Do this before any other conversation with a contractor.

An unlicensed contractor is operating illegally. Beyond the regulatory issue, work done by an unlicensed operator may void your building insurance and will not be covered by Queensland's home warranty insurance scheme. This is not a technicality worth overlooking to save a few hundred dollars.

Verify insurance, not just the promise of it

Ask for current certificates of currency before any work begins. For commercial work, public liability coverage of at least ten million dollars is standard. Workers compensation coverage for all on-site workers is also mandatory. Do not accept verbal assurances. A contractor who is reluctant to produce insurance documentation is a significant risk.

Get a written scope and quote

A professional roofing contractor will give you a written quote with a detailed scope of works. This means knowing exactly what is included, what materials will be used, what is excluded, and what the process is if additional issues are found during the work.

Vague quotes create disputes. A quote that says "roof restoration, $5,500" without specifying whether that includes flashing replacement, ridge cap repointing, gutter work, and the number of coats being applied is not comparable to a detailed quote that itemises all of those things. When you get multiple quotes, compare them on like-for-like terms.

Check reviews that describe real experiences

Look for reviews that are specific about what was done, how the contractor communicated, whether timelines were met, and how any issues that came up were handled. Generic five-star reviews with no detail tell you very little. A detailed review from a facility manager describing how a contractor handled access requirements on an operational site tells you something useful.

Arden Projects publishes client feedback from commercial and residential clients on the Arden Projects website, and the team is happy to discuss specific past projects where that is helpful.

Understand what the workmanship warranty covers

Warranties on roofing work vary considerably. Know what is covered, for how long, and what the process is for making a claim. Australian consumer guarantee law provides baseline protections regardless of what is written in a contract, but it is still worth understanding what the contractor is explicitly committing to.

Arden Projects stands behind its work. If something is not right after a job is completed, the team treats it as a priority.

Watch for these warning signs

Pressure to sign or commit before you have had time to review the quote properly. Large upfront deposits before work has started. Inability to produce a QBCC licence number or insurance documents when asked. A recommendation to replace a roof that a second opinion might rate as restorable. And any reluctance to provide a written scope of works.

None of these are definitive proof of a problem, but any one of them is worth taking seriously before you commit.

Why Arden Projects

Arden Projects is a licensed commercial and residential roofing contractor serving Brisbane and Logan. The team handles emergency roof repairs, planned roof restoration programs, full roof replacement, and ongoing maintenance services for commercial and industrial clients.

All work is backed by QBCC licensing, full insurance, written scopes, and a straightforward process for any post-completion concerns.

To talk through what your property needs, contact the team here.

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