Why you can trust us
At Innerbody Research, we extensively test each health service we review, including Roman. All told, our team has spent over 269 hours testing and researching the products and services of Roman and their chief competitors in order to provide an accurate, unbiased analysis of how the products and services compare, free of marketing jargon and gimmicks.
Over the past two decades, Innerbody Research has helped tens of millions of readers make more informed decisions to live healthier lifestyles. We evaluate the service based on adherence to quality, the latest medical evidence and health standards, and a simple question: would we buy the product or service ourselves if it weren’t part of our job, and would we recommend it to family and friends?
Additionally, like all health-related content on this website, this review was thoroughly vetted by one or more members of our Medical Review Board for accuracy.
What exactly is Roman?
Founded in 2017, Roman is the men's health offering of Ro. This telehealth company also owns women's health offering Rory and Zero, a telehealth service focused on helping people quit smoking.
Roman lets you tap into Ro's network of licensed US doctors to access an array of quality treatments in men's sexual health, allergy, hair loss, weight management, mental health, and more.
The rise of quality, trustworthy telehealth companies like Roman and their siblings has provided a way for people to access prescription drugs like Viagra without the shame or stigma they might feel in seeking the medication or going to the pharmacy. It also ensures that the pills they receive aren't counterfeit.
After you get started with Roman, if your consulting Ro doctor prescribes you a medication, you can reach out to get help and answers from Ro doctors and pharmacists throughout your treatment. Roman provides unlimited messaging to their members.
As mentioned above, the main focal points for men's health via Roman right now are:
Sexual health
Hair loss
Allergies
Roman offers a few other health products, as well. Among these, we were most impressed by their skincare line and the weight loss product, Plenity. Roman offers a few supportive supplements to boost cardio, bone, and prostate health, too.
Roman for Sexual Health
Within sexual health, Roman offers consultation and treatment for:
Erectile dysfunction (ED)
Premature ejaculation (PE)
Genital herpes
Cold sores
Roman's treatments for hair loss
Hair loss treatments from Roman include:
Finasteride (generic Propecia)
Minoxidil (generic Rogaine)
Finasteride + minoxidil, a combination treatment
Roman’s selection of options here is consistent with major competitors. Your doctor consultation will determine which treatment would serve you best.
Two vital truths about hair loss treatment paths:
The sooner you act, the better your outcome.
When you stop the treatment, your hair loss will resume.
Allergy care via Roman
Roman offers several allergy treatments upon consultation:
Azelastine nasal spray (generic Astelin)
Fluticasone nasal spray (generic Flonase)
Levocetirizine pills (generic Xyzal)
Montelukast pills (generic Singulair)
Our testers found Roman's allergy care valuable and were impressed by it.
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How we evaluated Roman
Cost
Rating: 8.2/10
Roman's product lines often cost a little more than their most direct competition's least expensive high-quality offerings. Still, there are several opportunities to save money compared to expensive things like dermatologist visits or brand-name supplements. Their rating improved since our last look at the company because they waived a $15 consultation fee that was standard for receiving any prescription through their platform. And as they continue to expand their offerings, these savings can add up.
One thing we can say about Roman that few other companies can boast: they're transparent about their pricing. They even maintain a complete price list for their products with a dedicated button across the banner on every page, so you can quickly find the cost of almost anything.
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Quality of care
Rating: 8.6/10
One of the best things about care through Roman is its simplicity. Consultations are fast and minimally invasive. Follow-ups are helpful and reliable. Best of all, Roman allows you regular access to your doctors through a simple texting system. Combine those features with friendly customer support and speedy shipping, and you'll see how Roman offers value in their quality of care.
Treatments and services
Rating: 8.4/10
Romans's range of treatments and services continues to expand. Their introductions of tailor-made prescription skincare and their parent company's inclusion of mental health services position them to maintain a significant spot among telehealth providers. That skincare line, in particular, impresses with its ability to adjust to your specific skin type, needs, and goals. In the future, Roman will need to invest in things like talk therapy to complement psychiatric services and possibly even primary care if they want to stay in the conversation.
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Privacy
Rating: 7.5/10
Roman's privacy protections are middle-of-the-road. They have strong safeguards in place to protect any medical information you might share. They also offer the opportunity to opt out of the sale of personal information to third parties. But their default mode is much like any other site looking to monetize their very presence online — whether or not you buy anything from them. They use cookies for tracking and don't recognize Do Not Track signals from any browser.
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Getting started with Roman
As a telehealth company, your entire healthcare experience with Roman is virtual, either online or via their app. Here's how you can begin.
Go to Roman, select which service or product interests you, and start your visit. The virtual doctor's visit is an opportunity for you to answer questions and provide relevant medical information for a doctor in Roman's network. It takes about 15 minutes. Most of this information is easy to discuss, though some people may not know their recent blood pressure measurement, which is necessary for an ED prescription. You'll also need to provide a photo of yourself and your identification.
Wait for the doctor to review your medical information. The waiting period is less than 24 hours. Most of our testers heard back within just a few minutes. You may hear from the doctor with follow-up questions about the information you provided. Some states also require a live chat with the doctor before prescribing. If you live in such a state, Roman will inform you.
You and your doctor will agree on a prescription if you're a candidate, and Roman will bill you accordingly. Your preferred billing cycle is up to you, but you can save some money by selecting a larger order (i.e., a 6-month supply rather than a 3-month supply) where applicable.
The Ro pharmacy network handles your order. This is an added convenience. Roman benefits from their parent company's pharmacy network, so they can fill your order automatically and ship it out to you to arrive in as little as two days.