The Roku error code 005 appears on the TV screen when there is a problem with the internet connection.
At first, this error can occur when the during the downloading or updating the software for your Roku device
Moreover, this is purely the network connection error
It can be due to the slow internet, false network connection, etc
Similarly, you will not only be able to update the software, but also you cannot stream any channels
Firstly, you have to power off the Roku streaming device, unplug its cables and shut down the device
Make sure to turn off your wireless Router as well and give them a rest for minutes
After that, wait until the Router, and the Roku device completely reboots
Secondly, try to restart the Roku streaming device and redo the activation process via roku.com/link
Check whether you are linking the Roku streaming device to the correct wireless network
Similarly, check whether the setup process is correctly made
On the other hand, you must make use of an Ethernet cable
On the above, you must check for the Roku device and Router are powered on and performing well
Next, you must get one Ethernet cable that is appropriate and link one end to the Roku device and then other end to the Router
Moreover, now you have to check for the network connection and verify the Roku error code appears on the screen
Thirdly, you must check for the Roku server status
And also examine the Network settings options
For this, you must access the router admin interface and reach the Router’s settings
Finally, check for the IP address settings and also for the Wireless security
You can contact our professional expert team @+1-866-218-9910 for more details on nbc.com/activate.