Rock Identifier (“we,” “our,” or “us”) is committed to protecting your personal information and providing a safe experience while using our application (the “App”). This Privacy Policy explains what data we collect, how it is used, how it may be shared, and the measures we take to protect your information.
“Personal data” or “personal information” refers to information that can directly or indirectly identify an individual, such as an email address, uploaded images, or other identifiable content.
This Privacy Policy applies to all users who download, access, or use the App (“Users”).
Rock Identifier allows users to identify and analyze rocks, stones, crystals, gemstones, minerals, fossils, and jewelry using artificial intelligence. Users can take photos or upload images of items using their device camera or photo library.
The AI analyzes the item shown in the image and may provide information including:
Rock or mineral identification
Gemstone or crystal identification
Possible origin
Material and composition information
Historical and geological information
Crystal properties and characteristics
Estimated market value or price information
Rarity and condition information
Uploaded images may be processed through third-party AI services, including OpenAI API services, to generate informational analysis about the submitted item.
Images are used solely to analyze the submitted rock, stone, crystal, gemstone, mineral, fossil, or jewelry and to generate the requested information. Uploaded images are not shared publicly, not used for advertising, and not used for AI model training by us.
For additional rules and responsibilities, please review our Terms of Use.
To use the identification features, users may upload images or capture photos using their device camera or photo library.
These images may contain items such as:
Rocks
Stones
Crystals
Gemstones
Minerals
Fossils
Jewelry
Diamonds
Precious stones
Other collectible geological or natural specimens
The purpose of uploading images is to allow the AI system to analyze the submitted item and generate identification and informational insights.
Uploaded images are:
Securely transmitted via encrypted connections
Processed through AI services used by the App
Used to generate the analysis requested by the user
Not publicly shared
Not used for advertising or marketing by us
Not used by us for AI model training
Images may be temporarily stored when necessary for processing, technical reliability, or service operation.
Users should only upload images they have the right to use and should avoid uploading images containing unnecessary sensitive personal information.
If you contact support or request assistance, we may collect your email address in order to:
Respond to support inquiries
Provide service assistance
Help resolve technical issues
Respond to questions or requests
If you contact us, we may collect the information contained in your messages and any information you voluntarily provide in order to investigate and resolve your request.
To maintain app functionality, security, and performance, we may collect limited technical information such as:
IP address
Device identifiers
Device model
Operating system version
App version
Network information
Crash and diagnostic information
This information may be used to diagnose technical issues, prevent abuse, maintain security, and improve app performance.
We may collect anonymized or aggregated information about how the App is used, such as:
Features accessed
Identification requests
Session frequency
App performance
Crash information
General interaction statistics
This information helps us improve the functionality, stability, and performance of the App.
Uploaded images and the content of AI-generated identification results are not intentionally included in analytics systems.
If the App uses advertising services, and where required by applicable law, advertising identifiers such as:
Apple IDFA
Android Advertising ID
may be collected with the user's permission to support advertising services.
Users may manage or disable advertising tracking through their device settings.
If the App offers premium features or subscriptions, purchase-related information may be processed in order to:
Verify purchases
Enable premium features
Restore purchases or subscriptions
Manage subscription status
Payment processing is handled by the Apple App Store or Google Play Store. We do not directly collect or store users' full payment card information.
The App is designed to analyze rocks, stones, crystals, gemstones, minerals, fossils, and jewelry rather than people.
Users may voluntarily provide images by taking a photo with the device camera or selecting an image from their photo library.
The App does not intentionally collect biometric data from users.
The App does not perform:
Facial recognition
Identity verification
Facial tracking
Biometric identification
Facial template creation
Face matching
If a human face happens to appear in the background of an uploaded image, the App does not use that face to identify or authenticate the individual.
Users are encouraged to avoid uploading images containing unnecessary personal or sensitive information.
Uploaded images are used exclusively to provide the identification and analysis features of the App.
Depending on the submitted item, image analysis may include:
Identifying rocks and minerals
Identifying gemstones and crystals
Identifying fossils
Identifying jewelry
Providing geological information
Providing crystal properties
Suggesting possible origin
Providing rarity and condition information
Providing estimated market value information
Generating educational information about the submitted item
Image data is not used by us for:
Facial recognition
Identity verification
Advertising
Marketing
User profiling
Unrelated analytics
AI model training
Uploaded images may be temporarily processed by third-party AI service providers used to provide the App's identification and analysis functionality.
Purpose:
Image analysis
Rock identification
Mineral identification
Gemstone and crystal identification
Fossil and jewelry analysis
Generation of informational insights
Images are transmitted securely using encrypted connections.
Processing is limited to providing the AI-powered functionality requested by the user.
Uploaded images are not publicly shared by us and are not shared with advertisers.
Third-party service providers may process submitted images on secure servers as necessary to provide the requested service.
Retention periods are generally as follows:
Uploaded images may be:
Deleted after processing, or
Automatically removed within 30 days when temporary storage is required for technical reliability or service operation.
Generated identification and analysis results may be stored within the App or associated with the user's account or session when necessary to allow the user to access previously generated results.
These results are not publicly shared by us and are not used for marketing purposes.
Users may request deletion of their personal data by contacting:
help.atesapps@gmail.com
Our image and data practices are described in the following sections:
Section I – Introduction
Section II – Data We Collect
Section III – Image Data Policy
Section VI – Data Storage Duration
“For rock and mineral identification features, the App processes images submitted by users which may contain rocks, stones, crystals, gemstones, minerals, fossils, jewelry, or other items.”
“Uploaded images are processed through AI services solely to generate identification and analysis results requested by the user.”
“We do not extract biometric identifiers, perform facial recognition, or verify user identity from uploaded images.”
“Uploaded images are deleted after processing or may be automatically removed within 30 days when temporary storage is required.”
We process user data for the following purposes:
Operating the App and its identification features
Analyzing rocks, stones, crystals, gemstones, minerals, fossils, and jewelry submitted by users
Generating identification and informational results
Providing estimated value and educational information where applicable
Responding to support requests
Maintaining app security and functionality
Improving app performance using anonymized or aggregated analytics
Processing purchases and subscriptions
Providing optional marketing communications where required and with user consent
We do not intentionally process personal data for unrelated purposes.
Where applicable under GDPR and other data protection laws, we act as the data controller for personal data that we process directly.
Your data may be processed on servers located outside your country depending on the infrastructure used by our service providers.
Third-party service providers may operate servers and infrastructure in different countries.
We take reasonable measures to protect information during international transfers, including the use of encrypted connections and appropriate security measures.
Where required by applicable law, we use appropriate safeguards for international data transfers.
Support emails and messages may be stored for as long as reasonably necessary to respond to requests, provide support, resolve issues, and maintain appropriate business records.
Uploaded images are deleted after processing or may be automatically removed within 30 days when temporary storage is required for technical reliability or service operation.
Generated identification and analysis results may be stored within the App or associated with the user's account or session to allow the user to access previous results.
Analytics and diagnostic information may be retained for a limited period as necessary to analyze app performance, maintain security, and improve the App.
Purchase and subscription records may be retained as required by applicable law, accounting requirements, and app store policies.
Deletion requests can be sent to:
help.atesapps@gmail.com
Depending on your location and applicable laws, including the GDPR where applicable, you may have the right to:
Access your personal data
Correct inaccurate information
Request deletion of your data
Object to certain processing
Request data portability
Withdraw consent where processing is based on consent
Request information about how your data is processed
To exercise these rights, contact:
help.atesapps@gmail.com
We may need to verify your identity before completing certain requests where required for security or legal reasons.
We use reasonable and industry-standard security measures designed to protect user information, including:
Encrypted data transmission
Secure infrastructure
Access restrictions
Security monitoring
Appropriate technical and organizational safeguards
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Users should avoid uploading highly sensitive personal information or images containing unnecessary private information.
The App is not intended for children under 13 years old.
We do not knowingly collect personal information from children under 13.
If we become aware that personal information has been collected from a child under 13 without appropriate authorization, we will take reasonable steps to delete such information.
We may update this Privacy Policy from time to time to reflect changes to the App, our services, applicable laws, or our data practices.
When we make changes, we will update the “Effective Date” at the beginning of this Privacy Policy.
Important changes may also be communicated through the App or other appropriate means.
We encourage users to review this Privacy Policy periodically.
If you have any questions about this Privacy Policy, our data practices, or wish to request deletion of your personal data, please contact us at:
help.atesapps@gmail.com