If you would like to speak to Max Morgan and his team, then you can find his contact information here:
Max Morgan, Esq. - RobocallClaims
1515 Market Street, #1100
Philadelphia, PA 19102
At RobocallClaims, we help people who are worn down by these calls. We are TCPA lawyers. We know this law well, and we know how it feels to be hounded by a machine for a debt that may not even belong to you. This article explains your rights, what callers are not allowed to do, and how a robocall lawyer can help you make it stop and get paid for the trouble.
The phone rings at dinner. A recorded voice asks for a man named Gary. You do not know Gary. You never have.
You hang up. The next day it calls again. Then it calls on Sunday. Then a text comes asking Gary to pay what he owes.
You tell them you are not Gary. They keep calling.
This happens to more people than you think. It is not your fault. And it may not be legal.
Congress passed the Telephone Consumer Protection Act a long time ago. People call it the TCPA. It was written for one reason: to keep unwanted calls and messages out of your life.
The law is short on words and long on reach. In plain terms, it says a company generally may not do these things without your consent:
Call your cell phone using an artificial or prerecorded voice.
Call your cell phone using an automatic telephone dialing system, often called an autodialer.
Send you marketing texts through that same kind of system.
Place telemarketing calls to a number on the National Do Not Call Registry.
Ignore you after you have told them to stop.
The keyword is consent. It must come from you, the person who owns and uses the phone. Not from the last owner. Not from a stranger who typed your number on a form by mistake. You.
This is why a prerecorded message lawsuit or an autodialer lawsuit can still stand even when the caller swears they had permission. It may have had permission from someone. It did not have it from you.
The courts have narrowed what counts as an autodialer in recent years. But the rule on prerecorded and artificial voices stands firm. If a recorded voice calls your cell phone and you never agreed to it, the law is likely on your side. A TCPA attorney can tell you which rule fits your calls.
Wrong number calls are among the strongest TCPA claims we see. The reason is simple. You never gave consent, because the caller was never trying to reach you.
These calls take a few common shapes.
Phone numbers get recycled. When someone cancels a line, the carrier gives that number to a new customer. A great many numbers change hands this way.
The old owner may have signed up for a store card, a payday loan, or a pharmacy reminder. The company's system still has that number. So it keeps calling. Now it calls you.
The consent the old owner gave does not pass to you with the number. When a company keeps robocalling a number after it has been reassigned, it may face a reassigned number TCPA lawsuit.
The Federal Communications Commission built a Reassigned Numbers Database so callers can check whether a number has changed hands. A company that uses it properly may get some protection. Many do not use it at all. Many keep calling long after you have told them they have the wrong person.
Sometimes the number was never the other person's. A customer typed it wrong on an application. A relative gave your number without asking. A clerk made an error.
The calls come just the same. They ask for a name you do not know. They leave recorded messages about accounts you never opened.
A “calls for someone else” lawyer looks at one question first: Did you, the owner of this phone, ever agree to these calls? If the answer is no, you may have a case.
When you answer and say, "You have the wrong number," write it down. Note the date and time. Each call after that point is harder for the company to excuse. It now knows. Courts often look hard at a caller who keeps dialing after being told.
A wrong-number robocall lawyer can turn that simple log into proof.
Debt collectors call wrong numbers more than almost anyone. They buy old accounts in bulk. The phone numbers in those files are often years out of date. They load the list into a dialer and let it run.
So you get the calls. A recorded voice tells you it is "an attempt to collect a debt." It asks you to press one. It is not your debt. It never was.
A debt collector calling a wrong number may break more than one law.
The TCPA. If the collector uses a prerecorded voice or an autodialer to call your cell phone without your consent, each call may be a violation.
The Fair Debt Collection Practices Act (FDCPA). This law limits how third-party collectors may act. It bars harassment and repeated calls meant to annoy. Federal rules also limit how often a collector may call about one debt.
State laws. Many states, Pennsylvania among them, have their own rules on collection conduct.
A debt collector harassment lawyer looks at all three. Sometimes one set of calls supports claims under two laws at once.
Do not give the collector your personal details to "prove" you are not the debtor. Do not share your Social Security number. Do not agree to pay anything to make it stop.
Say once, clearly, that they have the wrong number and you want the calls to stop. Then write down what you said and when. Let your lawyer handle the rest.
A text message is a call under the TCPA. Courts and the FCC have long held this.
That matters. Many wrong-number problems now arrive via text. "Hi Sarah, your payment is past due." "Jason, your prescription is ready." "Reply YES to confirm your appointment." You are not Sarah. You are not Jason.
When these texts are sent in bulk by a system, without your consent, they may carry the same penalties as a robocall. Marketing texts to a number on the Do Not Call Registry can also bring a separate claim.
A spam text lawyer will want to see the messages themselves. Do not delete them. Take screenshots showing the sending number, date, and time. If you replied STOP, capture that too, along with any text that came after.
You may have put your number on the National Do Not Call Registry years ago. You did it so the sales calls would stop. For a while, maybe they did.
The law gives registration teeth. Once your number has been listed for a short while, telemarketers generally may not call it. If the same company or its agents keep calling anyway, you may have a claim.
Companies must also keep their own internal do-not-call lists. When you ask a telemarketer to stop calling, it is supposed to honor that request. Many do not.
A Do Not Call list violation lawyer will ask a few questions:
Is your number on the registry?
Is the phone used for personal, not business, purposes?
Who called, and how many times?
Did you ever buy from them or ask them to call?
The answers shape the claim. You do not need to know the law to answer them. You only need to tell the truth about your phone.
This is the question most people ask first. It is a fair one.
The TCPA sets damages per call, not per case. Each unlawful call or text can carry its own award. The law sets a fixed amount for each violation. When a company breaks the law knowingly or willfully, a court may raise that amount as much as three times over.
So the math adds up fast. A handful of calls is one thing. Dozens of calls over many months, placed after you said "wrong number," is another thing entirely.
Other laws can add to the total. A debt collector who harasses you may owe more under the FDCPA. Some state laws carry their own damages. In many cases, the law also makes the company pay your attorney's fees.
No honest lawyer can promise you a number before looking at your calls. What we can promise is that we will count every one of them.
These claims do not last forever. The law sets deadlines for bringing a robocall lawsuit, and old calls can age out. Call logs and voicemails can also disappear from your phone over time. If the calls are happening now, the time to act is now.
There are two roads. Your lawyer will help you choose.
An individual robocall lawsuit is your case alone. It fits when you received many calls, when the company kept calling after you told it to stop, or when the calls came with harassment. You and your lawyer control the claim from start to finish.
A robocall class action joins many people hurt by the same conduct. A debt collector that dials thousands of recycled numbers with the same recorded message has not wronged one person. It has wronged a crowd. A class action lets that crowd stand together. One person, or a few, serve as the named plaintiffs for everyone.
Class actions can force a company to change how it calls. They make a practice too costly to keep. Individual cases can bring a person a larger share for their own suffering.
Sometimes, a single set of facts could go either way. That is a judgment call. It is one we make with you, not for you.
You do not need to build the case. You only need to keep the pieces. We will put them together.
Screenshots of your call log. Show the number, the date, and the time. Take them often, because phones clear old entries.
Voicemails. Save them. Back them up to email or the cloud if you can. A recorded voice on your voicemail is strong proof of a prerecorded message.
Text messages. Screenshot the full thread, including any STOP reply you sent.
Your own notes. Write down what you said on the calls you answered. Write down the name the caller asked for.
Letters. Keep any mail from a debt collector, even if it is addressed to someone else.
Tell the caller, once, that they have the wrong number and to stop calling.
Do not block the number yet if you can bear it. Blocked calls may leave no record.
Do not give the caller personal information.
Do not sign or agree to anything they send.
Reach out for a free TCPA case review.
Many people start by typing "TCPA attorney near me" or "stop robocalls lawyer" into a search bar. That is a good start. But this is a federal law. A TCPA lawyer who knows it well can often help you wherever you live. What matters most is experience with these exact cases and a willingness to fight for you.
Max Morgan is the robocall lawyer RobocallClaims is proud to put forward. He practices out of Philadelphia, Pennsylvania. He has spent his career on the consumer's side of the table.
Max is an experienced TCPA attorney and consumer protection lawyer. He has taken on autodialer lawsuits, prerecorded message lawsuits, Do Not Call claims, and robocall class actions. He knows how the dialing systems work. He knows the excuses companies give. He knows which ones hold up and which ones do not.
Wrong number cases are close to his heart. He has heard the stories many times. The nurse getting collection calls at work for a stranger's car loan. The retiree whose new number rings all day for the man who had it before. The parent whose phone fills with texts meant for someone else. Each person thought they had to live with it. They did not.
Max listens first. He asks plain questions. He tells you the truth about your case, even when the truth is that you do not have one. When you do, he goes after the company with care and with force.
He does not charge you to look at your calls. In most TCPA cases, you pay nothing unless there is a recovery.
You did not ask for these calls. You should not have to pay to make them stop.
If you are getting robocalls for previous phone owner accounts, texts for a stranger, or a debt collector calling wrong number after wrong number, reach out to RobocallClaims. Tell us what is happening. Send us what you have saved.
We will review your calls at no cost. We will tell you whether you can sue for robocalls, which laws apply, and what your case may be worth. If it makes sense to move forward, Max Morgan and our team will stand with you from the first call to the last.
The phone will ring again. Next time, you will know what to do.
This article is general information, not legal advice. Every case turns on its own facts. Speak with a lawyer about your situation.