Last Updated: October 23, 2025
## Introduction
Welcome to RingAura, a mobile application developed by a Nigerian technology company (referred to as "we," "us," or "our"). RingAura allows users to upload local music files to create custom ringtones for their mobile devices. We offer in-app purchases of virtual coins ("Coins") that users can buy to unlock additional features.
We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application (the "App"). By downloading, installing, or using the App, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the App.
This Policy applies to all users of the App, regardless of location. We may update this Policy from time to time, and we will notify you of any material changes by posting the updated version in the App or via other means.
## Information We Collect
We collect information in the following ways:
### 1. Information You Provide Directly
- **Account Information**: When you create an account, we may collect your username, email address, and password.
- **User Content**: You may upload local music files or other media to create ringtones. We process these files solely for the purpose of generating ringtones within the App.
- **Payment Information**: For in-app purchases of Coins, we collect billing details such as your name, payment method (e.g., credit card number), and transaction history. Note: Payment processing is handled by third-party providers (e.g., Apple App Store or Google Play Store), and we do not store your full payment card details.
- **Communications**: If you contact us for support or feedback, we collect your name, email, and any information you provide in your message.
### 2. Information Collected Automatically
- **Device and Usage Data**: We collect information about your device, such as device type, operating system, IP address, unique device identifiers, app version, and crash reports.
- **App Interactions**: We track how you use the App, including features accessed, time spent, ringtones created, and in-app purchases made.
- **Location Data**: If you enable location services, we may collect approximate location information to provide region-specific features or comply with local laws. This is optional and can be disabled in your device settings.
- **Analytics and Cookies**: We use analytics tools (e.g., Google Analytics) to collect aggregated data on app usage. The App may use cookies or similar technologies for session management.
We do not collect sensitive personal information (e.g., racial or ethnic origin, health data) unless explicitly provided by you for a specific purpose.
## How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain the App's core features, such as processing uploaded music files to create ringtones.
- To process in-app purchases and manage your Coin balance.
- To improve the App, including analyzing usage patterns, fixing bugs, and developing new features.
- To communicate with you, such as sending updates, notifications, or responding to inquiries.
- To personalize your experience, such as recommending features based on your usage.
- To ensure security, prevent fraud, and comply with legal obligations.
- For marketing purposes, with your consent, such as sending promotional emails about new features or offers.
We may use de-identified or aggregated data for research or statistical purposes.
## Sharing Your Information
We do not sell your personal information. We may share it in the following circumstances:
- **Service Providers**: With third-party vendors who assist us in operating the App, such as cloud storage providers, analytics services, or payment processors. These providers are contractually obligated to protect your data.
- **Legal Requirements**: If required by law, such as in response to a subpoena, court order, or government request.
- **Business Transfers**: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
- **With Your Consent**: For any other purpose with your explicit permission.
We may share anonymized data with partners for business insights.
## Data Storage and Security
Your information is stored on secure servers located in Nigeria and other regions, depending on our service providers. We implement reasonable security measures, including encryption, firewalls, and access controls, to protect against unauthorized access, alteration, or disclosure.
However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we strive to use commercially acceptable means to protect your data.
Data retention: We retain your information for as long as necessary to fulfill the purposes outlined in this Policy, or as required by law. For example, account data is kept while your account is active, and transaction records may be retained for up to 7 years for financial compliance.
## Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- **Access**: Request a copy of your data.
- **Correction**: Update inaccurate information.
- **Deletion**: Request removal of your data (subject to legal obligations).
- **Objection**: Object to certain processing activities.
- **Portability**: Receive your data in a transferable format.
- **Withdraw Consent**: Revoke consent where processing is based on it.
To exercise these rights, contact us at the details below. We may verify your identity before responding. For users in the EU/EEA, we comply with GDPR requirements. For California residents, we adhere to CCPA/CPRA.
You can also manage preferences in the App, such as opting out of notifications or deleting uploaded files.
## Children's Privacy
The App is not intended for children under 13 years of age (or 16 in some jurisdictions). We do not knowingly collect personal information from children. If we learn that we have collected such information without parental consent, we will delete it promptly. If you believe a child has provided us with information, please contact us.
## International Data Transfers
As a Nigerian-based company, your data may be transferred to and processed in countries outside Nigeria, including the United States or EU. We ensure such transfers comply with applicable data protection laws, using mechanisms like Standard Contractual Clauses where necessary.
## Changes to This Privacy Policy
We may update this Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes via the App or email. Your continued use of the App after changes constitutes acceptance of the updated Policy.
## Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email:josephbarow695@gmail.com
Address: 103 Allen Road,lkeja, 102361, Nigeria
For data protection complaints, you may also contact the relevant authority in your jurisdiction, such as the Nigeria Data Protection Commission (NDPC).