Riley Levy

Founder and CEO of The Complete Human Co.

Riley Levy initiated The Complete Human Co. (TCHC) in 2023, an innovative venture rooted in Phoenix, Arizona, that promises to redefine primary care through telehealth. His year-long dedication in 2022 to establish this platform laid the groundwork for offering comprehensive primary care and coordination services to reduce hospital readmissions and cut healthcare costs. This service gives patients daily access to medical care from their homes, serving as a crucial resource for those needing a primary care provider immediately post-discharge.

With a rich background in managing diverse healthcare delivery systems, Riley has always prioritized enhancing patient and provider experiences, which drove him to create TCHC as a natural progression in his career. His leadership focuses on streamlining care processes to make healthcare more effective and affordable.

From Operations Expert to Healthcare Innovator

Before establishing TCHC, Riley was deeply involved in the operational management of several leading healthcare firms. He served as the Head of Operations at Apostrophe, steering the company through substantial growth phases during the pandemic and playing a key role in its eventual merger with Hims & Hers in 2021. This merger expanded their reach in providing tailored telehealth solutions across various specialties.

Riley also made significant contributions at Phil, where he led efforts to improve the prescription process, enhancing the efficiency and affordability of medication delivery for patients, providers, and manufacturers alike.

His operational journey began at Nurx, a telehealth company focused on women's health. Under his leadership, Nurx broadened access to essential healthcare services, such as birth control and preventive screenings, paving the way for its acquisition by Thirty Madison in 2022.

The Genesis of The Complete Human Co.

Recognizing a gap in the continuity of care post-hospitalization, Riley launched TCHC to bridge the divide between inpatient care and community health services. His company now offers integrated solutions that streamline the discharge process, enhance chronic care management, and prevent unnecessary hospitalizations. TCHC has become a pivotal partner for healthcare facilities, ensuring patients receive the care they need promptly.

Under Riley’s guidance, TCHC ensures the rapid integration of new patients into its system, providing comprehensive case management and care coordination. This includes facilitating necessary surgical or specialist interventions and maintaining close communication with healthcare facilities to support continuous care.

Broadening the Scope of Care

Determined to impact healthcare nationally, Riley Levy designed TCHC to serve patients across the United States, guaranteeing that geographical relocation will maintain their access to consistent, quality care. Recognizing the integral role of mental health in overall well-being, TCHC also incorporates in-house behavioral health services to provide a holistic approach to healthcare.

Through strategic partnerships with major insurance providers, TCHC effectively helps patients navigate their health benefits, optimizing their access to care while minimizing costs.

Proven Success and Patient Satisfaction

Under Riley's leadership, TCHC has swiftly demonstrated its effectiveness, marked by an impressive Net Promoter Score of 87+, indicative of high patient satisfaction and strong potential for further growth. The system's efficiency is further highlighted by its ability to significantly reduce hospital readmissions, saving an average of $2,480 per patient, underscoring TCHC’s role as a leader in the healthcare sector.

Personal Life and Passions

Hailing from Irvine, California, Riley moved to upstate New York for his education, earning a Bachelor of Science in Psychology from Syracuse University. He also volunteered as an NY-EMT, reflecting his long-standing commitment to community health. Outside his professional life, he is an avid cook, creating gourmet meals at home for his spouse, Aaron, and enjoys relaxing time with their dogs.

Riley Levy remains committed to advancing TCHC, focusing on innovation and efficiency to improve healthcare accessibility and affordability across America. Through his visionary leadership, he continues to set new standards in the healthcare industry, ensuring comprehensive and compassionate care for every patient.

Professional Portfolio: https://www.rileylevy.com/