Privacy Policy – RikshaGo App
Effective Date: 27/09/2025
1. Introduction
RikshaGo is a mobile application designed to help users find nearby rickshaws, connect with drivers, and discover nearby hotels, temples, and important places.
This app is only for information and connection purposes.
The app does NOT handle any online payments or financial transactions.
2. Information We Collect
2.1 User Information
We collect the following information from users:
Name
Mobile number
Location (to show nearby rickshaws, hotels, temples, etc.)
2.2 Driver Information
We collect the following data from drivers:
Name
Contact number
Vehicle details (e.g., rickshaw number)
Driver status (Online/Offline)
Real-Time Location (only when the driver turns the status ON)
2.3 Other Data
Search-related information (e.g., user searches for nearby rickshaw/hotels)
Basic app usage logs (to improve performance and features)
Note: We do NOT collect payment information, bank details, or any kind of financial data.
3. How We Use the Information
To show nearby rickshaws to users
To display the real-time location of drivers (when they are Online)
To help users contact drivers through the Call option
To show nearby hotels, temples, and other important places
To improve app performance, user experience, and features
To provide safe, reliable, and transparent services
4. Information Sharing
We never sell user data to any third parties.
Some user information (like phone number) may be shared with the driver when the user contacts or books a ride.
Driver location is visible to users only when the driver sets their status to Online.
Information may be shared with government authorities if required by law.
5. Data Security
We use proper security measures to protect user and driver data.
Technical safeguards help prevent unauthorized access, misuse, data loss, or data theft.
6. User Rights
Users have the right to:
Access their data
Update their data
Request deletion of their data
To use these rights, users may contact us via the Contact Us option in the app or through email/phone.
7. Contact Us
If you have any questions or concerns, feel free to contact us:
Email: rajivmate1233@gmail.com
Mobile: +91 9403817742