Privacy Policy

RideWallah (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our mobile application, website, and services.

This policy applies to all users of the RideWallah mobile application available on Google Play.

1. Information We Collect

We may collect the following types of information:

Personal information (name, phone number, email address)
Location data (pickup and drop location, city)
Booking and transaction details
Identity verification details (such as driving license, where required)
Device and usage information (app interactions, device type, logs)

2. How We Use Your Information

We use your information to:

Provide and manage ride booking services
Verify your identity and eligibility
Process payments and send confirmations
Communicate updates, notifications, and support messages
Improve app performance, security, and user experience
Comply with legal and regulatory requirements

3. Data Sharing and Disclosure

We do not sell your personal data. We may share your information only:

With trusted partners (such as payment gateways or service providers)
With authorities when required by law or legal processes
To prevent fraud, misuse, or security issues

4. Data Security

We implement industry-standard technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure.

5. Data Retention

We retain your information only as long as necessary to provide services and comply with legal obligations.

6. Your Rights

You have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Withdraw consent where applicable

7. Account Deletion

You may request account or data deletion by contacting us at:
ridewallah@gmail.com

8. Children’s Privacy

RideWallah does not knowingly collect or solicit personal data from individuals under the age of 18.

9. Third-Party Services

Our app may use third-party services (such as payment providers or analytics tools). These services have their own privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

11. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

RideWallah
Email: ridewallah@gmail.com

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