Privacy Policy
Effective Date: June 16, 2026
This Privacy Policy applies to the RFSC HR mobile application ("Application") provided by Forest Royal Cooperative (Forest Royal Savings Cooperative Limited), hereinafter referred to as the "Service Provider". Forest Royal Cooperative is responsible for the collection, use, disclosure, storage, and protection of personal information processed through the Application.
The Application is provided as a service for members, employees, and authorized users of Forest Royal Cooperative. By downloading, accessing, or using the Application, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
The Application may collect the following information: Personal Information
To provide and improve our services, the Service Provider may collect personally identifiable information, including but not limited to: Email address User ID Card ID
Employee or member account information Information necessary for authentication and account management Automatically Collected Information The Application may automatically collect certain information, including: Internet Protocol (IP) address Device model and device type
Operating system and version Application version Date and time of access
Pages and features accessed within the Application Session duration and usage statistics
Diagnostic and performance information How We Use Information The collected information may be used for the following purposes: To authenticate users and manage accounts
To provide access to Application features and services
To process requests and provide support
To improve Application functionality and user experience
To send service notifications and important announcements
To maintain Application security and prevent unauthorized access
To comply with legal and regulatory requirements
Location Information The Application does not collect precise GPS location information from users' mobile devices. Push Notifications The Application may send notifications related to:
Account activity Service announcements Human resource information Application updates
Security-related notices Users may disable notifications through their device settings.
Third-Party Services The Application may use third-party service providers to support Application functionality and communication services. Third-party services may include:
Google Play Services
Firebase Authentication
Firebase Cloud Messaging (FCM)
These services may collect and process information according to their own privacy policies.
The Service Provider only shares information necessary for operating and improving the Application.
Data Sharing and Disclosure
The Service Provider does not sell, rent, or trade users' personal information.
Information may be disclosed:
When required by applicable law
To comply with legal obligations or court orders
To protect the rights, property, or safety of users and the Service Provider
To investigate suspected fraud, security incidents, or policy violations
To trusted service providers acting on behalf of the Service Provider under confidentiality obligations
Data Retention
The Service Provider retains personal information for as long as necessary to provide services through the Application and to comply with legal, regulatory, operational, and contractual obligations.
When personal information is no longer required, it will be securely deleted, anonymized, or retained only where legally required.
Account Deletion and Data Deletion
Users may request deletion of their account and associated personal information.
To request deletion of account data, please contact:
Email: forestcoop@gmail.com
Please provide sufficient information to verify your identity and account ownership.
Upon successful verification, the Service Provider will process the deletion request within a reasonable timeframe unless retention is required by law, dispute resolution, fraud prevention, auditing requirements, or other legitimate business purposes.
User Rights
Depending on applicable laws, users may have the right to:
Access personal information
Correct inaccurate information
Request deletion of personal information
Restrict or object to certain processing activities
Withdraw consent where applicable
Requests may be submitted via:
forestcoop@gmail.com
Security
The Service Provider takes appropriate administrative, technical, and organizational measures to protect personal information against unauthorized access, alteration, disclosure, misuse, or destruction.
While reasonable efforts are made to protect user information, no electronic transmission or storage system can be guaranteed to be 100% secure.
Children's Privacy
The Application is not intended for children under the age of 13.
The Service Provider does not knowingly collect personal information from children under 13 years of age.
If a parent or guardian becomes aware that a child has provided personal information through the Application, please contact:
forestcoop@gmail.com
Appropriate steps will be taken to remove such information.
International Data Transfers
Information collected through the Application may be processed and stored on servers located outside the user's country of residence.
By using the Application, users consent to the transfer, processing, and storage of information in accordance with this Privacy Policy and applicable laws.
Changes to This Privacy Policy
The Service Provider may update this Privacy Policy from time to time.
Changes will become effective when posted on this page with an updated Effective Date.
Users are encouraged to review this Privacy Policy periodically.
Continued use of the Application following any updates constitutes acceptance of the revised Privacy Policy.
Contact Us
If you have any questions regarding this Privacy Policy or the handling of personal information, please contact:
Forest Royal Cooperative (Forest Royal Savings Cooperative Limited)
Email: forestcoop@gmail.com
The Service Provider will make reasonable efforts to respond to privacy-related inquiries in a timely manner.