Effective Date: June 1 2025
ResponseGo ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by ResponseGo.
By using our mobile application (ResponseGo), you agree to the collection and use of information in accordance with this policy.
a. Personal Information
We do not collect personally identifiable information unless you voluntarily provide it. This may include:
Name
Email address
Contact information
b. Non-Personal Information
We may collect non-personal information, including:
Device type and OS version
App usage data (e.g., frequency of use, features accessed)
Crash reports and diagnostics
c. Location Data (if applicable)
If enabled, the app may access your device’s location to provide water quality data relevant to your region.
We use the collected information to:
Operate and improve the app
Provide customer support
Analyze usage patterns to enhance user experience
Send updates or notifications if you opt in
We do not sell or rent your personal information to third parties.
We may share information:
With service providers to operate our services (e.g., analytics, cloud storage)
To comply with legal obligations
To protect the rights and safety of our users or the public
We take appropriate security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
Depending on your jurisdiction, you may have rights to:
Access the information we hold about you
Request deletion of your data
Withdraw consent for data processing
To exercise these rights, please contact us at: madanial.rahmat@ranhill.com.my
ResponseGo is not intended for use by children under the age of 13. We do not knowingly collect personal information from children.
The app may link to third-party services or websites. We are not responsible for their content or privacy practices.
We may update this Privacy Policy from time to time. We will notify you of changes by updating the “Effective Date” above.
If you have any questions about this Privacy Policy, please contact us at:
Email: madanial.rahmat@ranhill.com.my
Developer Name: AquaSMART Team
Location: Malaysia