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This document applies to users who have purchased the premium version (“Pro”) of ReplyAssistant, in all supported platforms. For more details, see: TOS
ReplyAssistant offers a limited free version with basic features for users.
In addition, ReplyAssistant offers a premium version that includes a variety of different features, such as, unlimited groups, unlimited contacts, import contacts from csv files and more. In order to use the premium version, the user has to purchase a subscription plan.
Subscription Plans
ReplyAssistant offers several types of subscription plans differentiated by their period of auto-renewal (e.g. monthly, yearly subscription, etc.), which users have to choose at the purchase date. Subscription plans get renewed automatically and paid in advance for the chosen subscription period. Auto-renewing subscription payment is conducted via Apple’s iTunes store for iOS users.
When a user pays via Apple’s iTunes store, he is subject to their Terms of Service.
In case of purchasing with a promotion, the renewal rate may be higher than the initial rate. Users can refer to My Account section to review details about the renewal amount and the date of the next renewal.
Refunds and Cancellation
Purchasing a subscription plan via Apple’s iTunes store will be subject to their refund policy. ReplyAssistant is not able to process a refund. For any refund or cancellation request, contact the relevant customer service.
To modify or cancel your subscription, sign-in to your Apple, in accordance with the payment method.
For more details:
iOS: http://support.apple.com/kb/HT4098
Pricing Changes
ReplyAssistant subscription plans pricing can be changed. In this case of price change, ReplyAssistant will try to inform the user before it, to give him a chance to cancel or modify his account settings before it’s made. ReplyAssistant is not responsible for any kind of losses user may incur by not acting for changing user’s subscription settings after ReplyAssistant has informed him of any changes to the pricing plan.
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