"weknow.ac" changes a group of Chrome policies so as to set a new default homepage, new tab behavior, etc. You can see your current Chrome policies by typing chrome://policy/ into your URL bar. If you're infected, it should be very obvious as the half-dozen or so policies changed by weknow will be displayed.
The adware behind this has gotten very sneaky about how these changes are made. The changes to the Chrome profile are non-trivial to reverse, and as a representative of Malwarebytes, I would not recommend relying on Malwarebytes to fix those settings. Even if the changes made by the adware were trivial, poking at the contents of undocumented Chrome-related files could potentially cause Chrome-related data loss, so it's not the sort of thing currently done by Malwarebytes for Mac.
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Currently, my advice is to completely delete Chrome and all Chrome data files from the computer. Then reinstall a fresh copy of Chrome, and set it up from scratch. If you have Chrome bookmarks you don't want to lose, export those first and import them after reinstalling.
For Safari, there are a variety of techniques being used to change the settings. One is to add a bookmark and change Safari's settings to load "tabs for" that bookmark item at startup. This is easy to miss, since the homepage entry can be left untouched, making it appear that something is still installed if you're not observing carefully.
You need to open the "Terminal" application (use the search functionality at the top-right to find it). Then copy and paste, one by one, the commands from my above post into the terminal prompt, hitting enter after pasting each.
Depends on where you're searching FROM. If you open a new Finder window and look for the search window in the top right of that window, you'll see a list of every item on your hard drive in any way related to the term "Terminal." Among these will be the "black box" icon below, which was mentioned by romaine on Oct 2. Double-click that icon, and the Terminal window opens, where you can type the commands themselves. Then check the results. Hope this simplifies it for you.
Hi! I'm having the same issue with weknow.ac in chrome and safari. I tried do your suggestion of the terminal and this is what happend. The malware is still there and I'm having trouble finding a solution. any suggestions ?
I had this issue for the past like 6 months and did the malwarebytes scans, and even the default boot writes in terminal for my hijacked chrome browser. The we know hijacker writes an additional administrative profile which was the last thing I hadn't removed and none of the scans picked up on. If you've done everything a million times and it still doesn't work I recommend doing this.
Trying to create a script (python or bash) to push out in a policy via Jamf Pro to delete Google Chrome.app from a system. I've tried various scripts online (new to scripting sorry) and everything fails. I'm currently testing this script and trying to run it manually using bash chrome-uninstall.sh but it keeps saying command not found. What am I doing wrong?
Thank you @txhaflaire, this is really helpful. I haven't revisited this for some time. I had other ways to accomplish this. This is certainly simpler and can be reused for a few things I am sure. Thank you.
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Still noticing some strange behaviour on my mozilla firefox browser. Each time I save a password, a copy of that shows up in the password manager with Chrome appended to the name of the website and some garbled username and password to go along with it. So chrome still might be lurking on my computer and trying to mess around with my passwords. Please advise what I should do.>:(
Restarting the browser does not help.
Reinstalling does not help.
Deleting the profile and recreating it does not help.
Uninstalling Chrome and manually eradicate all the files which are linked to Chrome does not help.
Setting the preferred languages in my Google profile does not help (Polish is not there, I therefore assume this is a Chrome setting)
Claudio, I see a note in go/chrome-language-controls that you were going to add a section on this into the corresponding design doc. Let's make sure that we fix this as part of the language settings fix.
I lost many hours while setting up some self-signed certificates; the problem turned out to be that the browser (Chrome) cached a bad version of the certificate and then just wouldn't let go. I did lots of experimentation modifying the certificate, only to learn these experiments were testing nothing because the browser was not reading the new versions of the certificate.
Eventually, I clicked on the "not valid" indicator which shows up in the browser's address bar, just to the left of the URL. Who knew that this was an active element? Clicking on it allowed me to see browser's version of the certificate. The expiration date and time didn't match the newest certificate; that's how I knew the browser was using the wrong version.
I found another, similar question on StackExchange, but none of the answers worked for me. (The Chrome "settings" interface keeps changing.) So what does work on Chrome version 81, to clear the certificate cache?
Note that as far as I can understand, the certificate will stays on that incognito window as long as the window remain active. So to test/experiment a change on my certificate setting, the cycle would go like this:
Important: as long as you still have incognito window remain opened somewhere, the certificate will not be deleted/removed when you create another new incognito window. The remove behavior will only trigger when all incognito windows are closed. So you need to make sure that your incognito window is being opened one at a time for this behavior to work.
In the "Clear browsing data" pop-up panel, put a check-mark at "Site Settings". Probably you can make everything else unchecked. (Note that if you don't uncheck "Cached images and files," it can take the computer several minutes to handle that task. So, uncheck it.)
Anyone knows how to remove "web apps" I made in Chrome using menu => extra => create shortcuts (no real Chrome apps) from the app menu in Ubuntu? When right-clicking on a normal app (Thunderbird in this case), I see this:
I use Dutch language but I think it's obvious: note the "Denstalleren" (uninstall) button next to the start button. But, when I right-click on a Chrome web app (which I made from the menu => extra => create shortcuts), in this case Facebook, it shows me this:
recently I had to remove my entire cache to be able to view a webpage I was working on. This is fine I guess but it could be improved by removing specific pages from the cache.the chrome.browsingData.remove, seemingly has no option for indicating individual pages for removal. I was wondering if this could be done externally, but I am not familiar with the chromium code. I was also wondering if there are any planned changes to the chrome.browsingData.remove implementation.Many thanks
If you are working on a webpage and wish to avoid caching (btw, it's recommended! :) You can do it today in Chrome DevTools.Go to Settings (the icon in the bottom-right corner) and click on it.Then, you will have an option 'disable cache' - mark it and you done.
I found easiest way to delete this chrome created apps from lunched. All you have to do is click on finder from the doc, then on the finder window there is a search bar, now search each name of the apps, like youtube, and you will see on the application part similar icon comes up. drag and trash it. Thats all. You don't need any codings.
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Google Chrome is a very popular web browser all over the world. It is available on Windows, macOS, Linux, Android, and iPhone & iPad. However, Google Chrome may not work well on your device. A good solution is to uninstall and reinstall Google Chrome on your machine.
Step 4: There will be a small pop-up window that prompts you to confirm your operation. If you also want to delete your profile information like bookmarks and history, you can check the Also delete your browsing data option. Then, click the Uninstall button to remove Google Chrome from your device.
Step 3: Select Google Chrome from the app list, then click Uninstall. If you also want to delete the profile information, you need to select Also delete your browsing data.
Step 5: On the pop-up interface, check Also delete your browsing data if you want to delete your profile information. Then, click Uninstall to remove Chrome from your device.
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