الصفحة الرئيسية

Introduction

We at the "Rahla" application are committed to protecting the privacy of our users and processing their personal data securely and confidentially. This privacy policy aims to clarify how we collect, use, and protect user information in the "Rahla" application. Every user of the application must read and understand this policy well before using the application or providing any personal information.

By using the "Rahla" application, you agree to the collection and use of your personal information in accordance with this policy. If you do not agree to any part of this policy, please do not use the application.

Information Collection and Use

We at the "Rahla" application collect specific information from users and use it to provide and improve our services. This includes, but is not limited to:

Information provided by users: such as name, email address, and phone number when registering in the application or updating the profile.

Automatically collected data: such as IP address, browser type, operating system, and pages visited within the application.

Usage information: such as details of activity within the application, such as favorite routes and viewed materials, and interaction with educational content.

We use this information to improve the user experience, customize services, provide more comprehensive and effective content, analyze application usage, and communicate with users about services, updates, and new offers.

Data Security

We at the "Rahla" application take the security of user data very seriously and take necessary measures to protect it from unauthorized access, use, alteration, or disclosure. This includes, but is not limited to:

Data encryption: We use encryption techniques to protect personal data and sensitive information transmitted over the Internet.

Security measures: We implement multiple security measures such as limited access to data, continuous monitoring, and security testing to ensure data safety.

Security training: We provide regular training to our employees to increase awareness of information security and privacy practices.

Despite taking necessary security measures, it should be noted that we cannot guarantee absolute security of data over the Internet, and we cannot accept any responsibility for any losses or damages resulting from a breach of data security unless it is due to negligence on our part.

Children's Privacy

The "Rahla" application is not intended for children under the age of 13, and we do not knowingly collect information from children without obtaining clear parental consent. If we discover the collection of personal information about a child without parental consent, we will take necessary steps to delete this information from our servers as soon as possible.

If you are a parent and learn that your child has provided us with personal information without your consent, please contact us immediately at privacy@rehlaapp.com, and we will take necessary steps to delete this information from our records.

Regulatory Compliance

We at the "Rahla" application comply with all applicable laws and regulations regarding the protection of personal data and privacy. We work diligently to comply with local and international laws related to data protection and privacy, including working with relevant regulatory authorities and adhering to legal and ethical compliance principles in all aspects of our business.

We value the trust of our users and take our responsibility to protect their personal data very seriously and respectfully.

Changes to the Privacy Policy

We may update this privacy policy from time to time to align with legal changes, service updates, or for any other reasons. Any changes will be published on this page, and users will be notified of the new changes before they become effective. It is recommended to check this page frequently to stay informed about the current privacy policy.

Last Updated: March 24, 2024

If you have any inquiries or concerns regarding the privacy policy of the "Rahla" application, you can contact us via email:

privacy@rehlaapp.com

You can also contact us by phone:

+964 780 208 9950